Answer & Explanation:Develop a business case to purchase a Unified Communications
platform for your organization. The
proposal should be in Powerpoint and should be 4-10 slides.
Include the following:
·
Summary of what you are proposing and benefits
of the system
·
Cost analysis (assume Jan 1 purchase date)
·
Business and Technical Risks
Background Information
Business Problems
·
4 individual companies located in Canada, US,
Mexico and Brazil operating independently
·
Management oversight was consolidated into a
zone with the hopes of “synergies”
·
There are 9 PBX’s (telephone systems) in total –
one for each building.
·
There is no disaster recovery between the
locations or within locations
·
Attempts at leveraging personnel and systems
between locations is very difficult for “right-shoring”
·
Systems are not up-to-date and some hardware and
software is end of support
·
The business users don’t have key capabilities
like screen pop, IVR’s, email management etc.
·
Lack the ability to support global clients due
to lack of integration between phone systems
·
To move the two US PBX’s to one PBX in the new
building will require additional licenses, hardware installation, and
implementation services
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