Expert answer:Business question – Bob’s custom BBQ
Answer & Explanation:Bob Custom BBQs student template(1).xlsx
bob_custom_bbqs_student_template_1_.xlsx
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PERFORMANCE CRITERIA
On-time delivery
Billing accuracy
Load with damage claims
Load rejects
Customer satisfaction rating
PERFORMANCE CRITERIA
CARRIERS PERFORMANCE
ALLIED TRANSPORT
BESTWAY FREIGHT
99.6%
98.7%
99.3%
99.6%
0.9%
1.6%
1.3%
2.1%
4.6%
4.2%
WEIGHT FACTOR
On-time delivery
8
Billing accuracy
3
Load with damage claims
5
Load rejects
2
Customer satisfaction rating
2
Q1.
PERFORMANCE CRITERIA
On-time delivery
Billing accuracy
Load with damage claims
Load rejects
Customer satisfaction rating
Q2.
Q3.
ALLIED TRANSPORT
PEFORMANCE EVALUATION
>98.5%=5, 96.1%-98.5%=4,
93%-96%=2, <93%=0
>99%=5, 97%-99%=3, 95%96%=1, <95%=0
<0.5%=5, 0.5%-1%=4, 1.1%2%=2, >2%=0
<1%=5, 1%-2%=4, 2.1%-3%=2,
>3%=0
>4.5%=5, 4%-4.5%=4, 3%3.9%=2, <3%=0
BESTWAY FREIGHT
CERTAIN CARRIERS
98.2%
98.2%
0.4%
0.9%
3.9%
POTENTIAL SCORE
40
15
25
10
10
CERTAIN CARRIERS
...
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