Expert answer:Problem Solving
Expert answer:As the Human Resource Department (HRD) employee, you are responsible for employee training at a company in the US. Recently, following a company-wide training session, it became obvious that a number of employees did not understand much of the training. You realize that the employees are struggling with company correspondence and other documents written in jargon or obscure language. This makes it especially difficult for non-native speakers of English to comply with written instructions and company policy, and you suspect that many documents are written at a level that even native speakers do not fully comprehend. This scenario may require services never offered before, and the company’s not sure where to begin. You talk with the manager of the non-English speaking employees and he gets very angry and tells you that anyone living in the US should know English or go back where they came from. What should the HRD employee do at this point?
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