Expert answer:Blue River Home Care
Expert answer:Below i have the question and will attach a word document of what needs to be readQuestion:Blue River Home Care- e-HealthRead the case study entitled Blue River Home Care in Unit 14 (e-Health) Brown, Patrick, and Pasupathy (2013) readings. Based upon your readings and further research, write an essay answering the questions below. Write a 3-6 page essay written in APA 6th edition including at least 2 references responding to the following questions:Name some of the challenges in ensuring continuity of care for patients with chronic conditions. How can emerging technologies solve or at least ease these challenges?List some of the benefits of integrating a PHR with a health social network sites for patients with chronic illness, their caregivers, and the organization.Name the specific impacts of adopting e-health and social media applications on the structure and strategies of a healthcare organization.How might the adoption of an integrated PHR and health social network site change the interaction and relationship between patients and health professionals?This activity addresses the following learning objectives:Apply strategic planning and management concepts and principles to health information and quality management activities;Apply the principles of ethical decision-making for health information managers and quality managers;Assess the quality of healthcare outcomes and services utilizing quality management tools and survey assessments;Use technology and information resources to research issues in health information systems.Write clearly and concisely about health information systems using proper writing mechanics.
blue_river_home_care.docx
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Blue River Home Care
Blue River Home Care is a for-profit home care agency affiliated with the Blue River Hospital,
a private 60-bed hospital. The agency is an early adopter of tele homecare services that are
now integrated into the care plans of patients suffering from chronic diseases. The
telehomecare technology integrates data from portable monitoring devices, including
spirometers, blood pressure cuffs, digital weight scales, and videophones. After eight years,
the agency is beginning to reap the benefits of investing in the telehomecare infrastructure,
which enhances the quality of delivered services and reduces costs. Specifically, regular
patient monitoring enabled by technology has reduced the staff’s travel costs and time, made
scheduling home care visits more efficient, and (in many cases) intervened proactively to
prevent adverse events. Thus far, it is too early to tell if rehospitalization rates for home care
patients with chronic conditions will be reduced, given that the technology enables early
detection of symptoms and signs, but anecdotal evidence of such reductions is positive.
Currently, Blue River’s administration is looking for ways to keep pace with emerging
technologies, which would give the agency a competitive advantage. The leaders are
examining the integration of a PHR and a health social network site into the existing
telehomecare infrastructure. Proposed features of this social network include the ability for
patients to access and manage their personal health information, for patients to find and
connect with others with similar conditions for support and sharing, and for family members
and caregivers to participate in virtual support groups. Blue River has held informal meetings
with its healthcare providers regarding this plan. While some clinicians are supportive of the
communication and information opportunities that the plan will afford patients and their
caregivers, other clinicians have some worries, including the following:
The health social network site might propagate unreliable or wrong information.
PHR integration could pose privacy (and thus liability) risks.
Patients may not use the site.
Physician compensation could be affected (and how so) by the online patient–clinician
interaction.
Patients, especially older adults and those without experience with technology, may find
using the PHR and the site to enter, manage, and find health information (especially to
improve health literacy) difficult.
These reactions are indicative of the diverse views and attitudes of healthcare providers,
administrators, patients, and family members toward consumer health applications.
Solutions and Considerations
Following are factors Blue River (and other healthcare organizations) should consider and
discuss when proposing and implementing an integrated PHR and health social network site:
• Communication between patients and their formal and informal caregivers will greatly
improve. This, in turn, may lead to better health outcomes because such a system would
1. form or strengthen the social support for patients,
2. serve as an early detection tool of new health or medical events,
3. ease care coordination across various caregivers and care net- works, and
4. increase the patient’s feeling of independence.
• The viewpoint of each stakeholder group should be solicited and taken into account.
• The potential benefits of an integrated PHR and health social network site may be offset by
problems introduced by the new technology.
• More information may be available to patients but they may not know how to interpret it for
decision-making purposes. Most patients lack medical knowledge, so health research
findings, notes, discussion, and other information could confuse or be misunderstood by the
patients. The same holds true for family members who have access to their loved one’s PHR
and social network profile.
• Different approaches to integrating PHRs and health social networks should be tried. For
example, patients may be left to own, manage, and control their own data, but first the
organization should develop a web portal that enables patients to access, annotate, or share
their own information. This may address the patients’ desire and willing- ness to play a more
active role in their own healthcare.
• The technology will introduce new privacy and information reliability issues. Specifically,
family members’ access to their loved one’s information and the ability of other members of
the social network to view each other’s profile or pages could breach a person’s privacy and
confidentiality. In addition, with the patient in charge of his PHR, concerns about the
reliability of the available information will emerge and will affect the provider’s clinical
decision making.
• The organization must assess the usability and compatibility of sys- tem interfaces,
regardless of whether the system or software was purchased from a vendor or created for
the institution’s use. It can- not be difficult to operate or navigate, especially for frail or elderly
people (as is the case for Blue River) or those with little or no experience with technology or
computers. User friendliness must be maximized to enable and encourage access to the
system. Initial and ongoing training and customer support must be offered whenever
feasible.
• Because the proposed integrated PHR and health social network site is touted to facilitate
frequent communication among members of the network and allow patients to get involved in
the decision-making process, the organization should build an IT infrastructure that supports
these functions.
• To gain institutional support, leadership must demonstrate that the new system will yield
concrete benefits for the organization and its staff (such as increased marketability and
competitiveness, improved quality of care, and reduced inefficiencies) without placing undue
burden or additional tasks on the staff. Furthermore, leadership must show evidence that the
proposed system has proven effective in other clinical settings or similar organizations.
QUESTIONS!!!!!!!
1) Name some of the challenges in ensuring continuity of care for patients with chronic
conditions. How can emerging technologies solve or at least ease these challenges?
2)List some of the benefits of integrating a PHR with a health social network sites for patients
with chronic illness, their caregivers, and the organization.
3) Name the specific impacts of adopting e-health and social media applications on the
structure and strategies of a healthcare organization.
4) How might the adoption of an integrated PHR and health social network site change the
interaction and relationship between patients and health professionals?
…
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