Expert answer:Answer the following questions.
Expert answer:please answer the questions from the attached file urgently within 5 hours from now.
20_q_s.docx
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Question 1
True or False: According to your textbook, leadership is a
skills and abilities and cannot be learned.
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in which a person is born with certain
True
False
Question 2
True or False: According to your textbook, mankind now produces as much data on a daily basis as it did
in the entire history of the world up until 2003.
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True
False
Question 3
True or False: According to your textbook, managers who recognize patterns and exceptions to patterns
are generally able to manage change more effectively than managers who do not recognize these things.
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True
False
Question 4
True or False: According to your textbook, frameworks give managers a point of comparison to look for
exceptions to the framework and make decisions rather than having to look at each piece of data
individually.
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True
False
Question 5
True or False: According to your textbook, organizations generally prefer stability, steadiness, and
predictable conditions. As a result, they try to constrain change as much as possible.
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True
False
Question 6
During lunch break some employees are discussing certain managers in the organization. One employee
says, “It is great to have Arnold as our department manager. He was born a leader. We are always doing
things right in our department and primarily because Arnold is always watching to make sure we do it
right. Without him, we would have lots of defects and errors.” Based on the material about leading
positive change in chapter 10, does Arnold sound like someone who leads positive change?
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No, he most likely manages stability
Yes, he is concerned with doing things right
There’s not enough information to decide
Question 7
According to your textbook, which image most closely resembles the pace of change in most
organizations today?
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small river
white water rapids
dripping water
small stream
Question 8
According to your textbook, if constant change is occurring in the workplace, which will most likely help
managers provide stability and order?
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No answer text provided.
fluctuating discipline
unchanging theories or frameworks
consistent rewards
Question 9
According to your textbook, which makes employees feel the most comfortable at work?
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experiencing threat rigidity
being prone to make errors
being excellent
flourishing
Question 10
Jane pays you a compliment and tells you that you look nice today. George asks if you got your hair
styled because it looks good. Pam asks if you had a sleepless night because you look tired or sick.
According to your textbook, which comment will be longer lasting in its effects upon you? The comment
from:
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Pam
Jane
not enough information to determine
George
Question 11
As a manager, you are trying to hire someone for a critical position in your department. You have called
references on three applicants. Bob’s reference, his former supervisor, said, “Bob has more information
and communication flowing through him than anyone in our company.” Joe’s reference said, “Joe can get
others to get things done better than anyone I know.” Albert’s boss said, “Albert is the greatest person to
be around. He is so optimistic and giving.” Based on the information in the text about creating positive
change, who should you hire?
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Joe
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Albert
Bob
Not enough information to decide
Question 12
John asks his employees to view other workers as “co-workers,” but not as “friends.” His theory is that
finding friends at work leads to socializing and decreased productivity. He encourages employees to find
friends outside of work. According to your textbook, are positive energy networks likely among John’s
employees?
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There is not enough information to decide
No, he won’t foster positive energy in people
No answer text provided
Yes, his employees will be more productive and therefore generate more positive energy
Question 13
According to your textbook, which statement is true about the impact of gratitude in the workplace?
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Gratitude has no relationship to individual or organizational performance
Gratitude has dramatic positive effects on both individual and organizational performance
Gratitude has only slightly positive effects on individual and organizational performance
Gratitude has positive effect on individual performance but not organizational performance
Question 14
Four employees received feedback from their managers. Jose was told what he did wrong and was given a
warning. Jolette was told that she has been too shy in team meetings and is not speaking enough. Richard
was told that his unique skill of analysis has been very valuable to the team. Gloria was told about some
errors she made on the reports the team produced. According to your textbook, who will most likely feel
highly engaged and be more productive?
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Jolette
Gloria
Jose
Richard
Question 15
Your manager has just finished a presentation demonstrating the need for change. He summarizes his
presentation by stating, “That is how we are doing compared to our best competitors.” According to your
textbook, what kind of best practice standard is this manager trying to set?
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stakeholder expectation standard
comparative standard
goal standard
ideal standard
Question 16
Three specific tips for articulating vision are (1) Ensure that vision statements reinforce key values about
which you feel strongly. (2) The vision statement must be straightforward and simple. (3) Avoid symbolic
or refined language. According to your textbook, which statements are correct?
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All of the statements
Statements 1 and 2
Statements 1 and 3
Statements 2 and 3
Question 17
According to your textbook, which statement is true concerning a vision statement.
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Effective vision statements avoid reference to core values.
The more complicated the vision, the more motivating it will be.
Effective vision statements must be unimaginable.
People must associate the vision with something they can see and hear.
Question 18
According to your textbook, what is the meaning of “small wins?”
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Changes that are easy to implement and build momentum.
Change efforts that alter the attitudes of a small number of employees.
Large successes that generate small profits.
Small successes that generate large profit.
Question 19
According to your textbook, what should metrics for establishing positive change be about?
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Effort
Processes
Methods
Results
Question 20
According to your textbook, which is a method for establishing a climate of positivity?
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Build on strengths and best self.
Focus on positive deviance.
Communicate the vision frequently.
Institute symbolic events.
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