Expert answer:You are working with a mother to reduce the tantrum behavior of her 6-year-old child. Identify a MAPS goal based on this general goal, and identify and prioritize steps that are necessary for the achievement of this MAPS goal. What might you say or ask to focus on progress/improvement?
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Module 03 – Taking Action and Providing Services
Goals are an important part of the helping process as they set the direction of work to be done.
Practitioners collaborate with clients to identify goals and what the client wants to achieve. The clients’
participation in goal setting is critical to success. Questions that seek clarification help clients figure out
what goals they are motivated to achieve. Use exception-finding questions to explore times when the
problem was not present and/or times when the problem was smaller or less problematic.
MAPS (Measurable, Attainable, Positive, and Specific) Goals
Every practitioner has a different style, and many agencies have different expectations. Some
practitioners use MAPS goals all the time, and some agencies require very specific, measurable goals.
Other practitioners prefer to work with more general goals but may identify very specific steps as they
help clients think about ways to reach their goals.
Identifying Measurable, Attainable, Positive, and Specific (MAPS) Goals
Goal Type
Measurable and
Specific
Characteristics
•
•
Attainable
•
•
•
•
•
•
•
Positive
•
•
These goal types make it possible for clients and practitioners to
evaluate changes that have been made.
They provide a clear direction and focus for work.
A goal needs to be something the client believes is possible
based on available resources (time, money, and people power).
Establishing a series of small goals helps clients experience
success.
The amount of change defined in the goal should seem
attainable to the client and practitioner.
Unattainable goals involve changing another person.
Time determined to reach the goal must be relatively close to the
client’s decision to make a change.
Clients who participate in setting goals are more likely to believe
goals are achievable.
Goals should be visualized in concrete, specific, behavioral
terms.
A positive goal keeps the focus on what the client wants to do
rather than what client doesn’t want to do.
Practitioners can use open-ended questions to help clients think
in positive terms.
When you help clients move from general to specific goals, you accomplish two things:
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Establishing clear goals lays the foundation for the action phase of the work.
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Doing so limits confusion about the desired end goal.
MAPS Example
Your client tells you that she wants to be nicer to her sister.
Possible MAPS goals are:
1. Sharing three toys with her sister every week
2. Letting her sister watch her favorite television show on Tuesdays at 5 PM
3. Saying one nice thing about her sister every day
…
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