Expert answer:Homework help

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Solved by verified expert:All work must be original and no plagiarism. Include in text citations and referencesBelow are the details of the tasks that you have to do for this unit: 11. Discover and describe at least three key performance indicators (KPI) for the suggested process change (Which is landscaping and snow removal being understaffed with 15 employees as the work load is to double) that must be continuously measured to ensure success. Ensure you separate out each KPI (do not put your answers into a single block paragraph). 12. Conduct research (using the Internet) to compare and contrast Six Sigma, the Balanced Scorecard, and ISO9000/9001 as different methods for preparing performance and completion metrics. Metrics are performance markers, utilized at different intervals during the process timeline, to measure adherence to schedule and attainment of goals. 13. Recommend one of the three methods evaluated in question #12 as the best one for your change process. Be sure to thoroughly support and defend your recommendation.

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