Expert answer:Taking Action Paper 12 Angry Men

Solved by verified expert:Watch the movie 12 Angry Men (there are many versions, you can choose any of them) and
discuss the teamwork and collaboration on the jury using what you’ve learned this week(I already post the ppt for this class). This paper must be related the move and the course learned!!Papers should be approximately 3 pages double-spaced (12-point font, 1-inch margins, short header). Although this is just a guideline, papers much shorter than this likely do not contain sufficient detail whereas papers much longer than this likely could benefit from more concise arguments. Any references or citations in your paper should be formatted using APA formatting. All written assignments should have correct spelling and grammar.
week_7.pdf

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THE BENEFITS OF TEAMS…
…BUT IT HAS BECOME AN “ALMOST SACROSANCT” PART OF
ORGANIZATIONAL LIFE OVER THE LAST FEW DECADES
(Couto & Beschloss, 2009; p. 99)
“There is no longer a place in
Motorola for an engineer that
cannot work in teams”
-CEO Christopher Galvin in 1996
HAVE TEAMS BECOME SO IMPORTANT IN THE WORKPLACE?
Ernst & Young survey
of 800+ executives
across 13 countries
showed that…
90% believed that “THE PROBLEMS
CONFRONTING THEM NOW ARE SO
COMPLEX that teams are essential
to provide effective solutions”
“How Companies Use Teams
to Drive Performance,” 2013
Teams as opposed to individuals are able to work on
larger and more complex problems because they are
able to draw upon a broader pool of…
(Glassop, 2002; Marks, Mathieu, & Zaccaro, 2001; Mathieu, Heffner, Goodwin, Salas, & Cannon-Bowers, 2000; Stevens & Campion, 1994)
Definition of a team:
A small number of people
with complementary skills
who are committed to a
common purpose,
set of performance goals,
and approach
for which they hold
themselves mutually
accountable.
Katzenbach & Smith (2005)
Types of teams…
E.g., The
simulation;
Today’s lessons
apply to all
teams but are
especially
important for
these types of
teams
CEO
VP of
Prodct’n
VP of
Finance
VP of
R&D
VP of
Sales
Cross
Functional
Team
Complex Systems – We must look at the complexities and
interactions of the entire system to understand outcomes:
Teams are normally complex systems!
Complex interactions –
Elements of a system interact in
ways that are difficult to
perceive or comprehend
Tight Coupling –
Problem in one area quickly
triggers reactions in other
aspects of the system
Goal Conflict – Conflict associated with interest asymmetry that
arises between individual goals & group goals
Where have you seen
goal conflict on other
teams?
Prior to a team beginning, it is
critical to have goal alignment.
Why do we have this bias?
1. Probability of discussion
• Higher likelihood of discussing and
elaborating on topics to which
others respond and understand.
2. Mutual enhancement:
• We have a tendency to feel good
when others agree with what we
are saying!
3. Bias for preference-consistent
information:
• We subconsciously judge others as
more competent & credible when
we share information
• Shared information is (incorrectly)
viewed as more important
How do you overcome this bias?
EFFECTIVE TEAM COMMUNICATION SKILLS
• Listening – Engaging in effective & active listening
• Gatekeeping – Encouraging all team members to participate
• Seeking – Both information & opinions
• Elaborating – Giving additional information
• Recording – For the team’s “memory”
How do you overcome this bias?
How important is psychological safety?
• Project Aristotle at Google – studied 180 teams
• Could NOT find patterns on what made teams successful at
first
• Finally recognized it was a series of norms that constituted
psychological safety
“What Google Learned From Its Quest to Build the Perfect Team”
The New York Times Magazine
By. Charles Duhigg, Feb 25, 2016
Psychological safety – Belief that one will not be
punished or humiliated for speaking up
with ideas, questions, concerns, or mistakes
Member
Status
Differences
(Leader)
Coaching,
Support, &
encouraging
participation
Level of
Familiarity/
Comfort
+
Team
Psychological
Safety
+
Team
Learning
Behavior
SUMMARY:
Keys to overcoming the common information effect…
• Psychological safety
• Effective team communication skills
• Change your mindset (especially in cross-functional teams)
to think of teamwork as an information management
challenge
What else impacted your decisions?
Sunk Cost Effect
Overconfidence Bias
<93% e.g., Roy & Liersch (2014) ... Purchase answer to see full attachment

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