Which of the following performance dimension and their performance… Which of the following performance dimension and their performance measures isappropriately matched?Dimensions Performance measuresA. Competitiveness Sales growth rate and number of customer complaintsB. Resource utilisation Time is taken to complete customers’ orders and sales per square meter of floor areaC. Innovativeness Number of new designs introduced and number of employees’ training hoursD. Service quality The average number of service requests per customer and relative market share A well-developed balanced scorecard enables the company to successfully translateits strategy into measurements because of the following, EXCEPTA. A correctly built balanced scorecard tells the story about a business unit’sstrategy in such a sequence within the realm of cause-and-effect relationshipsB. The balanced scorecard consists of an appropriate mix of outcomes (laggingindicators) that have been customized into the business unit’s strategy.C. The balanced scorecard is complementary to the traditional system because itadds new non-financial indicators and retains the financial measures within thesystem.D. It considers greatly the performance drivers that only those drivers will bemeasured and evaluated to ensure all company’s goals will be accomplished. Nur Fitri Berhad has an annual profit of RM83,200 for the year ended 30 June 2022.The imputed interest rate is 12 per cent per annum. The balance sheet showsproperty, plant and equipment (PPE) with acquisition costs of RM168,000, which werebought in early 2021. The company has working capital of RM25,000. Identify theResidual Income (RI) of the company.A. RM60,400B. RM63,040C. 49.52%D. 43.11% A group-based reward system is appropriate to be implemented in a firm when:i. teamwork is important, and employees need to work together to achieveorganisational goalsii. it is easy to observe and assess an individual’s effort and performanceiii. it is important to discriminate between good performers and bad performersA. i onlyB. i and ii onlyC. i and iii onlyD. ii and iii onlyAccounting Business Financial Accounting MAF 651
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