“What You Don’t Know About Decision Making” by Garvin and Roberto… “What You Don’t Know About Decision Making” by Garvin and Roberto Background:David A. Garvin was Harvard Business School‘s C. Roland Christensen Professor of Business Administration. He was an influential and prolific scholar, during a distinguished career that spanned almost four decades, Garvin studied business and management processes; the principles of organizational learning; the design and leadership of large, complex organizations; graduate management education; and case method pedagogy. He authored or co-authored 10 books and 37 articles. Dr. Michael A. Roberto teaches leadership, managerial decision making, and business strategy as the Trustee Professor of Management at Bryant University in Smithfield, Rhode Island. He joined the faculty at Bryant University after teaching at Harvard Business School for six years. Professor Roberto earned an M.B.A. with High Distinction and a D.B.A. from Harvard Business School. He has been a consultant and teacher of leadership for a number of firms, including Apple, Walmart, Morgan Stanley, Coca-Cola, Federal Express, and Johnson & Johnson. Q1. How can you tell whether a dialogue is Inquiry or Advocacy?Q2. What are indicators of affective & cognitive conflict?Q3. In what ways can a group leader ensure a dialogue and decision-making process characterized by inquiry and cognitive conflict?Business Management Human Resource Management HSS 295
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