Expert answer:I need help with a business impact analysis (BIA)!

Answer & Explanation:Hi, I need help with a BIA for my disaster recovery class (it’s an IT class!), I’m working on a project for that class and I need a help with the BIA part. I’m working on a book store called “BookHolders”, they have many branches but I mainly focusing on Towson, MD store. You can find more about it only, just google bookholders!Here is an example of what I’m looking for, but you are free to use any templet you want, you can find many different templets online!BIA example.docx ** Please, if you are not sure what you are doing, DON’T BID!
bia_example.docx

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Business Impact Analysis
Revision 4.0
Date 7/21/13
BU Name
Head
Count
Parent Process
4
Managing employees,
ordering inventory,
keeping restaurant in
working order
Priority Ranking
RTO
RPO
PP Depends on
PP Required by
4 hrs
6 hrs
None
Kitchen Staff, Bakery Staff, Wholesale Staff,
Front Staff, Delivery Staff, IT Staff
2 hrs
4 hrs
Bakers making breads and buns
Front Staff
Managing employees – 8
Owner/Manage
ment
Kitchen Staff
Keeping restaurant in working
order – 9
Making/preparing food – 10
Cleaning kitchen – 9
Prep work – 9
Bakery Staff
3
Making breads, buns,
etc. for wholesale and
for use by kitchen staff
Making breads and buns – 10
2 hrs
4hrs
Owner/Management ordering
inventory
Kitchen Staff, Wholesale Staff, Delivery Staff
Wholesale Staff
2
Make food for other
restaurants, hospitals,
and sale in the Café,
Deli, and Bakery
Making food for wholesale 10
6 hrs
8 hrs
Owner/Management ordering
inventory
Delivery Staff
7
Take customers
orders, clean tables,
keep the front of the
Café, Deli, and Bakery
in presentable order
1 hr
3 hrs
Owner/Management scheduling
shifts
Owner/Management
Front Staff
1
6
Making/Preparing food
for peoples orders,
cleaning kitchen, prep
work
Ordering inventory – 10
Taking customer orders – 10
Clean tables – 8
Keeping Café presentable – 9
Delivery Staff
Make deliveries to
restaurants and
hospitals
1
Make Deliveries – 10
Shipping across the
country
IT Staff
BU Name
Owner/Manage
ment
Kitchen Staff
Bakery Staff
Wholesale Staff
2
Maintain Website
Sub-Process
Priority Ranking
Taking Orders
from clients,
Taking orders – 9
Creating new meals – 9
Greasing pans,
Greasing pans – 8
Cleaning ovens
and proofer
Cleaning ovens and
proofers – 10
Ordering
containers, labels,
and supplies
Ordering supplies – 9
Vacuuming and
mopping floors,
Front Staff
Wholesale staff producing food
Owner/Management
12 hrs
24 hrs
Owner/Management input
Owner/Management
RTO
RPO
SP Depends on
SP Required by
Quantitative
Impact
4 hrs
9 hrs
Vendors, clients, payroll processing
company
Kitchen Staff, Bakery Staff, Front Staff, Wholesale Staff,
Delivery Staff, IT Staff
$2,000,000
1 hr
3 hrs
None
Front Staff, Management Staff
$500,000
2 hrs
5 hrs
None
Delivery Staff
$150,000
2 hrs
4 hrs
Printing vendor
Delivery Staff
$400,000
3 hrs
5 hrs
None
None
$50,000
Washing dishes – 10
Keeping track of products
made -10
Cleaning floors – 8
Dusting – 7
Dusting counters
and walls,
24 hrs
Payroll – 10
Creating new
meals, Washing
dishes
Keeping track of
products made
2
Maintain website – 10
Finding vendors – 10
Finding vendors,
Payroll
8 hrs
Ship food – 8
Flowers – 8
Putting flowers on
tables
Maintaining
vehicle,
Maintaining vehicle – 10
Delivery Staff
Collecting
products for order
Adding new
content,
IT Staff
Updating server,
Renewing domain
name
8 hrs
17 hrs
Wholesale staff, Bakery Staff,
vehicle maintenance vendor
Management Staff
$25,000
6 hrs
12 hrs
None
Management Staff
$75,000
Collecting products – 9
Adding new content – 8
Updating server – 10
Renewing domain name 9
Time Needed to Recover Staff
3
BU
Qualitative Impact
Owner/Management
Loss of staff,
customers, and
reputation
Kitchen Staff
Loss of customers
Bakery Staff
Loss of reputation
Wholesale Staff
Loss of customers and
reputation
Front Staff
Loss of customers
Delivery Staff
Loss of customers
< 4 hrs 1 day 3 days 1 week 2 weeks > 2 weeks
IT Staff
Loss of customers and
reputation
Technology / Services Recovery Time
BU
Owner/Management
Kitchen Staff
Bakery Staff
Wholesale Staff
4
Recovery Strategy
4 hrs
12 hrs
1 day
3 days
1 week
2
weeks
Comments
Relocate to alternate facility, work from
home
Can do some
processes
from home
Relocate to one of the alternate
facilities
Need a facility
to continue
work
Relocate to one of the alternate
facilities
Need a facility
to continue
work
Relocate to one of the alternate
facilities
Need a facility
to continue
work
Front Staff
Delivery Staff
Relocate to one of the alternate
facilities
Need a facility
to continue
work
Relocate to one of the alternate
facilities
Need a facility
to continue
work
Get a replacement server or domain
host
Located in a
different
location, so
wouldn’t be
affected by a
disaster at the
Café, Deli, and
Bakery
IT Staff
5
6
…
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