Expert answer:Disaster Recovery homework

Answer & Explanation:Hello, I need some help with my assignment, but please, a few sentences each is not going to work!”1.  Internet/Exercise
Problem: Enter and surf the terms “Data centers” in search and find 3 companies
that provide those services/tools, then  answer/evaluate (A) what are some of the tools/services being offered?(B)
what are the benefits of using these outside services versus in-house, how
effectively can they be?(C) after reviewing these templates, (Data
Center Disaster Recovery Plan Template & IT Disaster Recovery Template) what are their key components, what’s their value,
usefulness for the organization?Data Center Disaster Recovery Plan Template.doc IT Disaster Recovery Template.doc 
2. 
Discussion Questions:
a.  In the field of computer forensics, what types of
tools and techniques are used?
b.  What are the issues involved in protecting all of the
organization’s information. Should all digital conversations be preserved and
how, what are the legal aspects? How might an organization notify its users
that all communications are being monitored and preserved?
c. 
There have been several incidents lately in which
backup media containing personal customer information were lost or stolen. How
should backup media be secured? What about off-site storage of backups?
d. 
As with any recovery strategy, an organization should
schedule a full test rehearsal, what should the after-action review focus on?”Thanks.
data_center_disaster_recovery_plan_template.doc

it_disaster_recovery_template.doc

Unformatted Attachment Preview

Data Center Disaster Recovery Plan Template and Development
Checklist
By Paul Kirvan, CISA, CISSP, FBCI
Use this template as a handy guide when performing a data center disaster recovery plan
assessment. For more information on how to use this template, read
SearchDisasterRecovery’s article on data center disaster recovery plan templates.
Assessment Item
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Existing data center disaster recovery
plans
Review plans if available
Analyze against standards, e.g., NIST
SP 800-34, BS 25777, ISO 24762
Validate based on results of assessment
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Review previous incidents
What occurred?
What was the impact to the
organization?
How did the organization respond?
What were the results of the response?
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Threats
Building construction
Type of construction
Date of construction
Structural integrity
Floor loading per square foot
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Building location
Proximity to major highways, streets
Proximity to rail lines
Proximity to aircraft flight paths
Location with regard to bodies of water,
e.g., rivers, lakes, oceans
Traffic control devices
Proximity to other buildings
Proximity to earthquake zone
Weather patterns
CCTV cameras around the site
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Parking facilities
Parking layout
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Recommended Action
All Rights Reserved, 2010, TechTarget
Assessment Item
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Recommended Action
Number of entrances
Security available to inspect vehicles
CCTV cameras in place at entrances,
exits and on each floor
Number of exits
Sufficient capacity for vehicles
Construction of ramps, parking space
Building access
Number of building entrances
Security provisions at entrances
Access methods, e.g., cards, guards
Shatterproof glass on street-level
windows
Bollards in street to prevent vehicles
from crashing into building
CCTV cameras
Monitoring of exterior cameras
Length of video recording for CCTVs
Building exits
Number and location
Method of leaving building
Access to exists from stairwells
CCTV cameras at exits
Exits clearly marked and exit routes
identified on each floor and hallway
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Stairways
Number and location of stairways
Method of entry into stairwells
Method of re-entry into floors
CCTV cameras in stairwells
Emergency lighting in stairwells
Signage in stairwells
PA speakers in stairwells
Fire protection equipment
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HVAC facilities
Location of HVAC equipment
Power supplies for HVAC
Backup HVAC systems
All Rights Reserved, 2010, TechTarget
Assessment Item
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Utilities disruptions
Access into building for utilities: How
many, where located
Secure room for utilities entry into
building
Fire protection equipment
Shut-off switches
Signage at appropriate locations
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Electric utilities
Location of entry facilities
Location of breakers
Cable routing and protection
Power distribution to floors
Firestop material at floor/wall/ceiling
penetrations
Lightning protection
Grounding and bonding
Fire protection equipment
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Water and sewer
Entry points into building
Location of mains
Placement of water towers
Routing of water lines, sewer lines
Leakage notification
Fire protection equipment
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Gas
Entry points into building
Location of mains
Routing of gas lines
Gas leak notification
Fire protection equipment
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Telecommunications
Entry points into building
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Recommended Action
Monitoring of HVAC systems
Monitoring of air quality
Environmental controls on floors
Fire protection equipment
All Rights Reserved, 2010, TechTarget
Assessment Item
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Windows
Windows fixed or can be opened
Glazing to minimize ultraviolet
radiation
Special covering to minimize wind or
blast damage
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Doors
Exterior doors solid and locked
Glass doors with shatterproof glass
Interior doors fire-rated
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Interior walls
Floor-to-ceiling walls fire-rated
Movable partitions fire-rated
Dropped ceilings use fire-rated tiles
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Fire
Notification of fires to fire department
or central reporting station
Building-wide fire detection system
Floor-by-floor monitors
Smoke detection equipment
Ionization detection equipment
Fire extinguishment system, e.g., dry
pipe or water sprinklers
Placement of fire extinguishers
Signage indicating fire extinguishers
Regular fire drills
Building evacuation signage on each
floor and in offices
Fire safety plan
Evacuation plan
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Loss of power
Emergency power generator(s)
Emergency power outlets identified
Secure location for emergency generator
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Recommended Action
Location of mains
Routing of fiber, copper cables
Grounding and bonding
Fire protection equipment
All Rights Reserved, 2010, TechTarget
Assessment Item
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Protected fuel tank with gauge
Primary and alternate fuel suppliers
Monthly power system tests
Quarterly full-load system tests
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Loss of lighting
Emergency lighting in all floors
Emergency lighting in stairwells
Emergency lighting by exits
Regular tests of emergency lighting
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Recommended Action
Loss of elevators
Elevator safety inspections
Power supply to elevators
Emergency access to elevators
All elevators return to ground floor in an
emergency
Emergency egress from elevators if
stuck between floors
Emergency phone in all elevators; test
regularly to ensure it works
Use this checklist as a guide when structuring your data center disaster plans:
Plan Element
Recommended Action
Table of Contents
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Emergency response procedures
Event occurs
Initial report of event
Contact first response staff
Initial assessment
Damage assessment
Contact and assemble disaster teams
Launch call trees and/or other
notification procedures
Activate emergency phone number(s)
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Launch emergency procedures
Data protection
Data quality assurance
Data security
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All Rights Reserved, 2010, TechTarget
Plan Element
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Recommended Action
Data backup
Power management
HVAC management
Utility management
Initiate application-level backup
procedures
Initiate hardware-level backup
procedures
Initiate network backup procedures
Initiate security procedures
Initiate other backup procedures
Contact third-party organizations
Decision to declare disaster
Can situation be handled without staff
leaving building?
If situation is deemed serious, issue
evacuation orders immediately
Emergency teams assess situation, make
recommendation to senior management
Staff arrives at designated emergency
assembly areas
Disaster declared
Backup and recovery procedures
Continue application-level backup
procedures; launch recovery procedures
as needed
Continue hardware-level backup
procedures; launch recovery procedures
as needed
Continue network backup procedures;
launch recovery procedures as needed
Continue security procedures; launch
recovery procedures as needed
Continue other backup procedures;
launch recovery procedures as needed
Alternate site recovery procedures
Initial teams arrive at alternate data
center or contracted facility
Launch application-level recovery
procedures
Launch hardware-level recovery
All Rights Reserved, 2010, TechTarget
Plan Element
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Recommended Action
procedures
Launch network recovery procedures
Launch security recovery procedures
Launch other recovery procedures as
needed
Assigned recovery staff arrive at
alternate site to expand recovery
Primary site situation addressed
Site repaired and ready to accept data
center operations
Launch application-level recovery
procedures upon return
Launch hardware-level recovery
procedures upon return
Launch network recovery procedures
upon return
Launch security recovery procedures
upon return
Launch other recovery procedures as
needed upon return
Data center staff return to site to
complete recovery and resume normal
operations
Post-recovery activities
Validate all systems are functioning
normally
Validate all network assets are
functioning normally
Validate all data center infrastructure
assets are functioning normally
Validate all utilities are providing
normal service
Conduct review of event, how the
organization responded, identify lessons
learned, and summarize in report to
management
All Rights Reserved, 2010, TechTarget

IT Disaster Recovery Plan
Template
By Paul Kirvan, CISA, CISSP, FBCI,
CBCP
Revision History
REVISION
Original 1.0
DATE
NAME
DESCRIPTION
All Rights Reserved, 2009, TechTarget
2
Table of Contents
Information Technology Statement of Intent ……………………………………………………………. 5
Policy Statement ………………………………………………………………………………………………….. 5
Objectives …………………………………………………………………………………………………………… 5
Key Personnel Contact Info …………………………………………………………………………………… 6
Notification Calling Tree …………………………………………………………………………………… 7
External Contacts …………………………………………………………………………………………………. 8
External Contacts Calling Tree …………………………………………………………………………. 10
1 Plan Overview …………………………………………………………………………………………….. 11
1.1
Plan Updating………………………………………………………………………………………. 11
1.2
Plan Documentation Storage………………………………………………………………….. 11
1.3
Backup Strategy …………………………………………………………………………………… 11
1.4
Risk Management ………………………………………………………………………………… 11
2 Emergency Response …………………………………………………………………………………… 12
2.1
Alert, escalation and plan invocation ………………………………………………………. 12
2.1.1 Plan Triggering Events ……………………………………………………………………… 12
2.1.2 Assembly Points ……………………………………………………………………………….. 12
2.1.3 Activation of Emergency Response Team ……………………………………………. 12
2.2
Disaster Recovery Team ……………………………………………………………………….. 13
2.3
Emergency Alert, Escalation and DRP Activation ……………………………………. 13
2.3.1 Emergency Alert ………………………………………………………………………………. 13
2.3.2 DR Procedures for Management …………………………………………………………. 14
2.3.3 Contact with Employees ……………………………………………………………………. 14
2.3.4 Backup Staff…………………………………………………………………………………….. 14
2.3.5 Recorded Messages / Updates ……………………………………………………………. 14
2.3.7 Alternate Recovery Facilities / Hot Site ………………………………………………. 14
2.3.8 Personnel and Family Notification ……………………………………………………… 14
3 Media ………………………………………………………………………………………………………… 15
3.1
Media Contact ……………………………………………………………………………………… 15
3.2
Media Strategies…………………………………………………………………………………… 15
3.3
Media Team ………………………………………………………………………………………… 15
3.4
Rules for Dealing with Media ………………………………………………………………… 15
4 Insurance ……………………………………………………………………………………………………. 15
5 Financial and Legal Issues ……………………………………………………………………………. 16
5.1
Financial Assessment ……………………………………………………………………………. 16
5.2
Financial Requirements ………………………………………………………………………… 16
5.3
Legal Actions ………………………………………………………………………………………. 16
6 DRP Exercising…………………………………………………………………………………………… 16
Appendix A – Technology Disaster Recovery Plan Templates…………………………………. 17
Disaster Recovery Plan for ………………………………………………………… 17
Disaster Recovery Plan for ………………………………………………………… 19
Disaster Recovery Plan for Local Area Network (LAN)………………………………………. 21
Disaster Recovery Plan for Wide Area Network (WAN) ……………………………………… 23
All Rights Reserved, 2009, TechTarget
3
Disaster Recovery Plan for Remote Connectivity ……………………………………………….. 25
Disaster Recovery Plan for Voice Communications ……………………………………………. 27
Appendix B – Suggested Forms …………………………………………………………………………… 29
Damage Assessment Form ……………………………………………………………………………….. 29
Management of DR Activities Form………………………………………………………………….. 29
Disaster Recovery Event Recording Form …………………………………………………………. 30
Disaster Recovery Activity Report Form …………………………………………………………… 30
Mobilizing the Disaster Recovery Team Form ……………………………………………………. 31
Mobilizing the Business Recovery Team Form…………………………………………………… 31
Monitoring Business Recovery Task Progress Form……………………………………………. 32
Preparing the Business Recovery Report Form …………………………………………………… 32
Communications Form…………………………………………………………………………………….. 33
Returning Recovered Business Operations to Business Unit Leadership ……………….. 33
Business Process/Function Recovery Completion Form ………………………………………. 34
All Rights Reserved, 2009, TechTarget
4
Information Technology Statement of Intent
This document delineates our policies and procedures for technology disaster recovery, as well as
our process-level plans for recovering critical technology platforms and the telecommunications
infrastructure. This document summarizes our recommended procedures. In the event of an
actual emergency situation, modifications to this document may be made to ensure physical
safety of our people, our systems, and our data.
Our mission is to ensure information system uptime, data integrity and availability, and business
continuity.
Policy Statement
Corporate management has approved the following policy statement:
•
•
The company shall develop a comprehensive IT disaster recovery plan.
A formal risk assessment shall be undertaken to determine the requirements for the
disaster recovery plan.
• The disaster recovery plan should cover all essential and critical infrastructure
elements, systems and networks, in accordance with key business activities.
• The disaster recovery plan should be periodically tested in a simulated environment to
ensure that it can be implemented in emergency situations and that the management
and staff understand how it is to be executed.
• All staff must be made aware of the disaster recovery plan and their own respective
roles.
• The disaster recovery plan is to be kept up to date to take into account changing
circumstances.
Objectives
The principal objective of the disaster recovery program is to develop, test and document
a well-structured and easily understood plan which will help the company recover as
quickly and effectively as possible from an unforeseen disaster or emergency which
interrupts information systems and business operations. Additional objectives include the
following:
•
•
•
•
•
The need to ensure that all employees fully understand their duties in implementing
such a plan
The need to ensure that operational policies are adhered to within all planned
activities
The need to ensure that proposed contingency arrangements are cost-effective
The need to consider implications on other company sites
Disaster recovery capabilities as applicable to key customers, vendors and others
All Rights Reserved, 2009, TechTarget
5
Key Personnel Contact Info
Name, Title
Contact Option
Contact Number
Work
Alternate
Mobile
Home
Email Address
Alternate Email
Work
Alternate
Mobile
Home
Email Address
Alternate Email
Work
Alternate
Mobile
Home
Email Address
Alternate Email
Work
Alternate
Mobile
Home
Email Address
Alternate Email
Work
Alternate
Mobile
Home
Email Address
Alternate Email
Work
Alternate
Mobile
Home
Email Address
Alternate Email
All Rights Reserved, 2009, TechTarget
6
Notification Calling Tree
Person
Identifying
Incident
All Rights Reserved, 2009, TechTarget
7
External Contacts
Name, Title
Contact Option
Contact Number
Landlord / Property Manager
Account Number None
Work
Mobile
Home
Email Address
Power Company
Account Number
Telecom Carrier 1
Account Number
Telecom Carrier 2
Account Number
Hardware Supplier 1
Account Number
Server Supplier 1
Account Number.
Workstation Supplier 1
Account Number
Office Supplies 1
Account Number C3095783
Work
Mobile
Home
Email Address
Work
Mobile
Fax
Home
Email Address
Work
Mobile
Home
Email Address
Work
Mobile
Emergency Reporting
Email Address
Work
Mobile
Fax
Email Address
Work
Mobile
Home
Email Address
Work
Mobile
Home
Email Address
All Rights Reserved, 2009, TechTarget
8
Name, Title
Insurance – Name
Account Number
Site Security –
Account Number
Off-Site Storage 1
Account Number
Off-Site Storage 2
Account Number
HVAC –
Account Number
Power Generator –
Account Number
Other –
Account Number
Contact Option
Contact Number
Work
Mobile
Home
Email Address
Work
Mobile
Home
Email Address
Work
Mobile
Home
Email Address
User ID
Password
Home
Email Address
Work
Mobile
Home
Email Address
Work
Mobile
Home
Email Address
Work
Mobile
Home
Email Address
All Rights Reserved, 2009, TechTarget
9
External Contacts Calling Tree
All Rights Reserved, 2009, TechTarget
10
1
Plan Overview
1.1
Plan Updating
It is necessary for the DRP updating process to be properly structured and controlled.
Whenever changes are made to the plan they are to be fully tested and appropriate
amendments should be made to the training materials. This will involve the use of
formalized change control procedures under the control of the IT Director.
1.2
Plan Documentation Storage
Copies of this Plan, CD, and hard copies will be stored in secure locations to be defined
by the company. Each member of senior management will be issued a CD and hard copy
of this plan to be filed at home. Each member of t …
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