Expert answer:What is the Performance Management Process

Solved by verified expert:Using the idea of Jerry’s Caribbean Hut (a Caribbean food truck in the
Charlotte, NC area), describe how you will evaluate the success of the
new product or service and its branding using the Performance
Measurement Process. Doesn’t need to be longer than four paragraphs, please list any references, What is the Performance Management Process?Performance management is a management style that has grown
increasingly popular. It involves a process in which a company,
organization, or institution creates a work environment that empowers
employees to work to the best of their abilities. The process that an
employer uses to accomplish this often varies from one business to the
next. Despite these variations, the performance management process
generally involves some form of goal setting, evaluation and reward. In
addition, coaching is often offered throughout the process.
Planning
The planning stage of the performance management process is meant to
set achievement goals for the employee and discuss the expected level of
performance for the job. The expectations for any given employee will
typically depend on the work they are doing or the department they are
in. At the end of the planning stage both the employee and management
must be in agreement in terms of what is expected. In addition, the
goals that are set are ones that should be achieved within the course of
one year.
Assessment
The assessment is an annual evaluation of the employees’ performance.
This often takes feedback from co-workers and clients into
consideration, in addition to observations by management. Assessments
also include a review of the previous years’ evaluation and an
assessment of skills. Some employers may have an employee complete an
evaluation of their own performance that is then discussed during the
evaluation and compared to the official evaluation.
Recognition
This portion of the process is about recognizing the employee’s
accomplishments as well as any areas that need improvement. During this
process the manager/employer and the employee should discuss ways to
make improvements. Management should also be open to things that they
can do differently in efforts to help the employee. In terms of
accomplishments, employees may be given recognition verbally and/or in
the form of bonuses or promotions.
Career Development
This phase of the process is to promote and encourage future
improvement and development of the employee. It should meet the needs of
the business or organization, enhance the strengths of the employee and
work to eliminate areas of weakness. This may involve training on site
as well as sending the individual to off-site training. As with other
phases or stages of the process, communication between management and
the employee is important.

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