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BUSS410 – Performance Management
Portfolio Project Directions & Rubric
This Assessment is worth 25% of your overall grade
Completing this Assessment will help you to meet the following:
Course Outcomes:
• Identify and develop system and individual performance strategies that foster
improvement.
• Apply effective management coaching behaviors designed to produce optimal
performance in various organizational settings with individuals from diverse cultural
backgrounds.
• Demonstrate leadership and teamwork that support course related objectives.
• Understand how performance competencies establish comprehensive and integrated
organizational performance systems.
• Apply knowledge of employment law and compliance through case study analysis and
group discussion.
Program Outcomes:
• Apply contemporary knowledge and skill sets to work effectively in the business
community.
• Display a working knowledge of strategic business applications, evaluative techniques,
and management processes as well as the role business plays in a global economy.
Institutional Outcomes:
• Information Literacy and Communication – Utilize appropriate current technology and
resources to locate and evaluate information needed to accomplish a goal, and then
communicate findings in visual, written and/or oral formats.
• Relational Learning – Transfer knowledge, skills and behaviors acquired through formal
and informal learning and life experiences to new situations.
• Thinking Abilities – Employ strategies for reflection on learning and practice in order to
adjust learning processes for continual improvement.
Deadline: Deliverable items for the Portfolio Project will be required at different points during
the course. The timeline is as follows:
Due Dates
Activities
Review Portfolio Project Directions and Rubric in the Week 1 Activities folder.
Week 1
Begin planning and conducting research for your project.
Week 2
Portfolio Project Essential Questions Discussion
Submit a draft of your Portfolio Project for instructor Feedback (via the Week 6
Week 6
Activities Folder)
Week 7
Submit the final version of the Portfolio Project to your ePortfolio
Week 7.5
Portfolio Project Reflection Discussion
Directions
Performance management plays a major role in any company, small or large, as it is continuous
process that takes place between management and staff all year. For this project you will select
a global company whose strategy applies to the scenario below. You will upload your Portfolio
Project to your ePortfolio.
Scenario
You are charged with leading a new product development team in a company that will draw
from a diverse workforce. Your team members will be culturally diverse as well as from
different departments in the company (e.g. marketing, R&D, quality control, purchasing,
marketing research, finance). Your team is charged with developing a new product or service
(make up a specific example – for example, a vitamin cookie) for introduction in the next 12
months. You, as the team leader, are responsible for managing the performance of the team.
Select and describe a company and a new product or service that your team will be working on.
Describe your team members and their functional areas (example: Research & Development),
varying their race, sex, age, religion, and cultural heritage. You will be describing/telling a
story so work in a potential conflict stemming from the members’ diverse points-of-view.
Describe how you will resolve conflict and manage the team to success. In effect, you are
writing your own case study about performance management as it applies to a team.
Week 2: Essential Questions Discussion
This discussion will help you with your critical thinking as you begin working on your portfolio
project. There are no “right” or “wrong” answers to these items; they are solely designed to get
you to start thinking about this project and its relevance towards your future career. Respond
to the following:
1. What type of ethical issues can arise in a workplace?
2. Why should employers consider having a diverse workplace?
Once you have answered these essential questions, identify at least two additional questions
that you feel would help you with the development of your project.
Week 6: Portfolio Project Draft Submission for Instructor Feedback
This week, you are to submit a draft of your project for instructor feedback. Your Portfolio
Project must include:
• The introduction should effectively engage your reader and establish the main ideas of
your paper.
• Describe the company and product or service your team is developing as well as your
team.
• Create the company’s organizational objectives, strategies, missions, and goals.
• Explain how the success of the team will help the company achieve its goals
• Create a Performance Management System as it relates to the team. Demonstrate and
create a visual chart that will be used to track team performance.
• Select one or more team member. Describe what performance competencies that team
member must have. Identify the team leaders KSAs and explain how the KSAs can satisfy
this requirement.
• Anticipate a conflict that might arise in the team, and describe how you will resolve this
conflict.
• Choose and explain how you would capitalize on team member differences to enhance
success, be specific.
• Identify how each team member will be rewarded, and explain the reasons for your
choice.
• Justify and explain the coaching strategies you will use to help underperforming team
members and why you chose them.
•
•
Select and explain coaching strategies you would use to help the team succeed.
In the event that a team member needs to be terminated, explain the areas of employment
law and compliance you need to be aware of. Describe how you would handle the
termination to comply with the law.
Your conclusion should summarize your information and reinforce the main points of
your Portfolio Project.
•
Portfolio Project Formatting:
• Portfolio Project must be at least 8 pages (not including Title page, Table of Contents,
Abstract, and Reference pages) double-spaced typed paper.
o
o
•
Title Page, Reference Page, Abstract and Table of Contents must be included.
APA formatting must be utilized.
References – Utilize the Internet and B&SC Virtual Library to research a company of your
choice. Write a case study of a fictional new product team from the point of the view of the
team leader – yourself.
o
Include a minimum of 5 critically evaluated scholarly resources.
•
Provide examples that include topics, chapter terms, and definitions related to
performance management where appropriate. Grading on content will be largely based on
your ability to draw parallels between your original thought and your demonstrated
mastery of the course material.
•
Effective communication (both oral and written) is crucial in the modern business
environment. Therefore, you must demonstrate utilization of proper spelling and
grammar techniques throughout your paper.
Week 7: Submission of final version
Use the feedback that you received from your instructor to finalize your project. Upload the
final version to your ePortfolio using the following naming convention:
•
BUSS410 Portfolio Project Word
Week 7.5 – Portfolio Project Reflection Video:
As you reflect on your final submission of the project, you are to create a 3-5 minute video and
discuss the following:
•
•
•
•
State how the overall deliverables of the project directly relate to the Program and
Institutional Outcomes listed at the beginning of these directions.
Summarize how your research and strategies contributed to the successful completion of
the project.
State how this project helped obtain the Workplace Capability Persuasion.
Summarize how you will be able to transfer this Workplace Capability to your future
career.
For detailed grading criteria, refer to the reflection rubric below.
BUSS410 – Portfolio Project Rubric
Criteria
30 Points
Introduction
& Conclusion
Exceeds Expectations
Meets Expectations
Below Expectations
27 – 30 Points
The introduction effectively establishes the
main idea and actively engages the reader.
21 – 26 Points
The paper, though it has an introduction and
basically “correct” in its structure, is in need of
a clear organizational pattern. The introduction
should be more effectively structured.
0 – 20 Points
No introduction/overview
The conclusion summarized information
and drew logical conclusion that reinforced
main points.
54 – 60 Points
Integrates lecture, assigned reading, and
new research in support of the conclusion
of learning. Demonstrates clear mastery of
course material and applies learning
clearly and concisely. Clearly draws
parallels between original thought and
course material.
60 Points
Body of Paper
Contains all of the following in great
detail:
•
The chosen company’s strategy is
well- defined
•
The team’s mission is clearly linked to
the organization’s strategy
•
Contains a well-thought out
performance management system for
developing and evaluating the team
•
Team members are diverse and
brought to life through their actions
and competencies
•
KSAs are noted for at least one team
member.
•
The case contains at least one conflict
and its resolution using coaching
strategies
•
Coaching strategies are well-chosen
The conclusion did not summarize
information.
The conclusion summarized information and
drew parallels between conclusion and main
points.
42 – 53 Points
Integrates lecture and most assigned readings.
Demonstrates comprehension of course
material.
Contains most of the following (at least 6):
•
The chosen company’s strategy is welldefined
•
The team’s mission is clearly linked to the
organization’s strategy
•
Contains a well-thought out performance
management system for developing and
evaluating the team
•
Team members are diverse and brought
to life through their actions and
competencies
•
KSAs are noted for at least one team
member.
•
The case contains at least one conflict and
its resolution using coaching strategies
•
Coaching strategies are well-chosen for
individuals as well as the team as a whole
•
Knowledge of employment law and
compliance is demonstrated through an
example application
0 – 41 Points
Weak and unclear integration of readings
and lectures. Demonstrates little or no
comprehension of course materials and
does not draw clear connections between
course material and research paper.
Contains some of the following (less
than 5):
•
The chosen company’s strategy is
well- defined
•
The team’s mission is clearly linked
to the organization’s strategy
•
Contains a well-thought out
performance management system
for developing and evaluating the
team
•
Team members are diverse and
brought to life through their actions
and competencies
•
KSAs are noted for at least one team
member.
•
The case contains at least one conflict
and its resolution using coaching
strategies
•
Coaching strategies are well-chosen
for individuals as well as the team as
Points
Earned
•
10 Points
APA
Formatting,
References &
Spelling/
Grammar
for individuals as well as the team as
a whole
Knowledge of employment law and
compliance is demonstrated through
an example application
9 – 10 Points
Follows all APA formatting guidelines
At least five references are included in the
body and reference page. All references are
from peer reviewed sources, such as those
found in the BSC Virtual Library.
No grammar, punctuation, or spelling
errors
•
7 – 8 Points
0 – 4 errors in APA formatting
At least four references are included in the
body and reference page. Most references are
from peer reviewed sources, such as those
found in the BSC Virtual Library.
One to three minor errors in grammar,
punctuation, and/or spelling.
a whole
Knowledge of employment law and
compliance is demonstrated through
an example application
0 – 6 Points
5+ errors in APA formatting did not
follow proper APA guidelines.
Some or no references are included in the
body and reference page. No references
are from peer reviewed sources, such as
those found in the BSC Virtual Library.
Too many errors; significantly detracts
from the meaning. Unclear or awkward
sentences.
Total Points
Instructor Feedback:
Portfolio Project Reflection Grading Rubric 400-Level
Criteria/Achievement
Level
Articulation
50 points
Delivery
50 points
Instructor Feedback
Exceeds Expectations
Meets Expectations
Needs Improvement
45-50 points
The student’s reflection addresses more
than the minimum number of required
elements by including the assigned
Workplace Capability of “Persuasion” and
more than the required number of
additional Workplace Capabilities. He or
she provides a deep, thoughtful
reflection on the role Workplace
Capabilities will play in the student’s
current or future career. He or she also
provides a thorough and deep
examination of the strategies used to
complete the portfolio project by
addressing specific thinking strategies
used and evaluating their effectiveness,
thereby demonstrating a clear
understanding of the importance of
Thinking Abilities. Additionally, the
student provides insightful discussion
related to the achievement of Program
and/or Institutional Outcomes.
45-50 points
The student is easily understood, does
not use words like, “um,” is professional
in appearance, and engaging to watch.
The presentation flows and the student
transitions naturally between ideas. The
student makes excellent use of different
inflections, appears enthusiastic, speaks
in different tones, and appears
comfortable throughout the
presentation.
35-44 points
The student’s reflection
addresses the minimum number
of required elements by
including the assigned
Workplace Capability of
“Persuasion” and two
additional Workplace Capabilities.
The student reflects on the role
Workplace Capabilities will play
in his or her future career. He
or she also discusses strategies
used to complete the portfolio
project by addressing specific
thinking strategies used in
creating the portfolio project.
The student demonstrates an
awareness of the importance of
Thinking Abilities. The student
addresses Program and/or
Institutional Outcomes.
0-34 points
The student’s reflection does not address
all the required elements. The assigned
Workplace Capability may be missing, or the
discussion of additional Workplace
Capabilities is absent. The student does not
make clear connections between the
Workplace Capability and his or her future
workplace. He or she may not clearly
address thinking strategies involved in the
creation of the portfolio project, and the
discussion related to the importance of
reflection may be confused or unclear. The
student does not address Program and/or
Institutional Outcomes.
35-44 points
The student is easily
understood, but may make use
of words like “um.” The student
attempts to use different
inflections, changes tone
occasionally, varies tone, and
appears comfortable throughout
the presentation.
0-34 points
The student makes excessive use of words
like, “um.” The presentation may be
stilted or jarring and the speaker is
monotone throughout. The student
appears uncomfortable throughout the
presentation.
Final Grade
Points
Awarded
…
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