Expert answer:Transferable Skills Self Reflection

Solved by verified expert:I drop my paper. Everything you need is in there> the file name is teamwork< I just need 1 full page, on APA formatIn a minimum of 1 full page, using Microsoft Word, write an essay (full introduction and conclusion), which includes the following:Describe the knowledge, skills and/or attitudes regarding each of the transferable skills that you've gained as a result of completing this particular project/assignment.Discuss the ways that you are going to incorporate the transferable skills (the transferable skills that you showcased in your exemplary project) into your work within your chosen career field.Describe your future goals based on the transferable skills that you've chosen to showcase.Write your paper utilizing proper tone, spelling and grammar. dr_teamwork_10152017.docx Unformatted Attachment Preview TEAMWORK 1 Damaris Nieves Rasmussen Colleges Teamwork and Communication Author Note This paper is being submitted on August 8, 2017 for Ms. Corissa Legg, Medical Assisting Capstone course module 2. TEAMWORK 2 Teamwork and Communication in Healthcare Communication Communication and Productivity Communication is a critical component towards ensuring productivity in healthcare facilities. Good communication enhances productivity in patients’ services in several ways; first, good communication minimizes the chances of making medical errors in the process of dealing with the patients (NCBI, 2015). The errors thereof are often causes of patients’ death. In fact, medical carelessness ranks higher than accidents, diabetes and breast cancer, in regard to the number of deaths. Good communication translates to effective treatment and proper patient care. Moreover, poor communication is the major cause of wrong-site surgeries, operative and postoperative mishaps and fatal falls. Clearly, a lot of errors are avoided with good communication hence increasing productivity. Communication and Morale The morale of health workers is a significant determiner in how they execute their duties. In this respect, good communication increases trust and mutual respect among the health workers. Moreover, the subordinate workers acquire a sense of autonomy when good communication exists with the seniors (NCBI, 2015). With the values in the healthcare settings, the workers have good relations with each other and believe in themselves and so, it boosts their morale. On the other hand, bad communication leads to the workers lacking confidence, a sense of territoriality and mistrusting each other. Subsequently, the workers will lack the motivation and morale, and end up providing poor services.
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Overcoming Communication Barriers
Communication barriers are common in healthcare settings. One of the main
communication barriers is as a result of hierarchy in the healthcare facilities. In this regard, the
health workers who are ranked low in the ladder do not have the confidence to approach the
senior physicians to discuss issues concerning the work (Galati, Adams, Graham, Reynolds, &
Zametin, 2017). Often, communication is distorted whenever hierarchical differences exist. To
overcome this barrier, the senior workers should avoid appearing intimidating and
condescending to the junior workers, more so, they should learn to give the latter a chance to
give their perspective on medical issues. Accordingly, the junior workers will have confidence in
their performance and therefore improve their service delivery. This method of eliminating the
barrier is quite effective since it proves to reduce the tension between the senior and the junior
health workers.
Teamwork
Teamwork Communication Strategies
By definition, Teamwork Communication Strategies are the skills that a group of people
working together must exhibit in order to achieve a common goal. The strategies demand that the
members of the team have a level of commitment in whatever they need to achieve.
Assisting Coworkers
There are a number of activities that the coworkers in healthcare can do for each other;
fatigue due to long working hours is a primary cause of medical errors. In this respect, coworkers
in a health care settings can help cover for those who are tired. Also, coworkers can come to each
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other rescue when a patient experiences problems with a patient. Notably, some patients are not
comfortable being served by a health worker they do not trust, especially due to racial
differences and can end up embarrassing the latter (NCBI, 2015). The coworkers can also help
each other in making a diagnosis when one seems to have a problem. This can help reduce the
likelihood of a wrong diagnosis which can have a fatal outcome. Since health workers also deal
with issues such as addictions, they need help to make ensure that such matters do not
compromise their work or career. Consequently, such workers will not sabotage their duties to
satisfy their personal wants. Lastly, the coworkers can help each other in activities that are not
necessarily related to their work, for example picking meals for those who are held up by work.
This helps in reducing time wastage for the workers and the patients as well.
Diversity and Teamwork
Importance of Awareness of Diversity and Respect for Diversity
The contemporary society is quite diverse, meaning that it consists of people from
different ethnic backgrounds. For instance, the United States is one of the most racially and
culturally diverse society (Lee & Coulehan, 2006). In this light, the healthcare facilities show a
high level of diversity, thus, the medical assistants should learn to live in such a society. More
so, the health workers will achieve more success by working together towards a common goal.
Also, respecting one another in the work premises is important in keeping the morale of all the
workers high; the workers tend to be more productive when a level of respect exists among them.
Besides, every individual has something unique about themselves, and therefore it is more
beneficial when they learn from each other instead of disregarding each other on grounds of
ethnic differences.
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Incorporating Diverse Practice Methods
Due to diversity that exists in the healthcare facilities, it is rational to learn how to
incorporate the diverse practice methods in relation to ensuring that every individual’s rights are
not compromised. Notably, it is of importance to understand that people from different
backgrounds have a different way of communicating. In this regard, one should be patient with
those who do not speak a similar language and should always make ensure that they accurately
convey important messages to them (Lee & Coulehan, 2006). The health facilities can always
create forums that allow different workers from diverse backgrounds to associate and get to learn
about each other. Accordingly, they are able to tolerate each other, regardless of the differences
that they have. It is also helpful if one learns the basics of a different language spoken by a
colleague. Additionally, acquiring education about cultural norms, preferences and
communication differences is essential in avoiding conflicts that lead to poor working
relationships.
Tailoring Communication
Medical assistants have to learn how to communicate with different professionals of
various titles, this is because depending on their level in their career, the title they hold or the
work they do in a healthcare facility demand different approaches. For instance, when talking to
physicians, they should show a level of respect, but not fear since the latter will affect the
performance of their work negatively. A different approach is used when talking to the peers and
the receptionists. The bottomline is that each individual should be respected since they make
significant contribution vis-à-vis providing quality services to the patients.
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References
Galati, C., Adams, R., Graham, K., Reynolds, K., & Zametin, J. (2017). Health Literacy and
Written Communication in Skilled Nursing/Subacute Facilities. OTJR: Occupation,
Participation and Health, 153944921772389.
Lee, M., & Coulehan, J. L. (2006). Medical students’ perceptions of racial diversity and
gender equality. Medical Education, 40(7), 691-696.
NCBI. (2015). Professional Communication and Team Collaboration – Patient Safety and
Quality – NCBI Bookshelf. Retrieved from
https://www.ncbi.nlm.nih.gov/books/NBK2637/
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