Expert answer:Problem-Solving

Solved by verified expert:Number 1 Project Brainstorming Report TOPIC -Employees are arriving late to work due to heavy morning rush hour trafficGoal: To work with others to brainstorm how to solve a problem and then analyze the experience in light of interpersonal communication skills.Rationale: We will work in groups with others all our lives; family groups, groups of friends, work groups, and social organizations test our interpersonal communication skills. Developing problem solving skills to complete a task or solve a conflict is a valuable experience because it tests our skills and helps us see the value of developing strong interpersonal communication skills.Task: You will form a group to solve a problem. After meeting with your group members in a brainstorming session, you will write a reaction essay to analyze your experience.Identify – clearly state the problem you are trying to solve.Define – thoroughly describe the problem. Why does the problem exist? What are the cause and effects? Are there drawbacks to solving this problem?Clarify – who is impacted by the problem? How are they impacted?Solve – offer one solution to satisfy the problem. Include strengths and weaknesses of this solution as it relates to the problem you describedNumber 2 Reaction Essay Questions The essay should be 2-3 pages, double-spaced, Times New Roman font.Verbal/Nonverbal Analysis – Did each group member contribute to the problem solving discussion? How did the group decide who would talk at a time? Did one group member talk more than others? Overall was the group effective with verbal communication? How did nonverbal messages contribute to the group process?Listening Analysis– How effective were the group members at listening to one another? Was there a member who exhibited good or poor listening skills? Why are listening skills important when working in a group?Conflict Analysis – Did your group experience any conflict or differing opinions? What type of conflict: pseudoconflict, simple conflict, or ego conflict? How did conflict impact the group problem-solving experience? If conflict was not experienced, how did your group avoid conflict?What insights did you gain about the interpersonal communication process through working in this problem-solving group?

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