Expert answer:Motivation and Performance Management
Solved by verified expert:For this assignment, use the same company you researched in Assignment 1.Write a two to three (2-3) page paper in which you:Compare the difference between job satisfaction and organizational commitment. Determine which is more strongly related to performance for your selected company.Apply motivational theory and performance management principles to evaluate the company as a potential employer.Use at least three (3) quality references. Note: Wikipedia and other Websites do not quality as academic resources.
org_behav_assign_1.doc
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What Makes Toyota?
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What makes Toyota the best place and why?
Eric T Smith
Organizational Behavior: Bus 322
Professor Valerie Shumate
October 22,2017
What Makes Toyota?
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Toyota has won many categories on being the best company to work besides being a
leading global car manufacturer. The recognition is based on its working conditions, salary, the
opportunity for advancement and nature of work involved. Toyota embraces workforce being a
multinational company, as it is a significant determinant of global success in its operations. As
an employee of the company, job satisfaction levels are high, and one would not bother looking
for other opportunities with Toyota giving them some of the best experience (Besser,n.d.). The
company has adopted specific policies and practices that influence individual and organizational
outcomes. Toyota, as compared to other global companies, has triumphed even in times of
economic slowdown.
The driving forces in Toyota are workforce diversity, ethics and morality, technological
innovation, and competing in the global marketplace. The company operates under certain
standards and principles that impact the society, employees, and customers positively. Such
regulations and policies have helped the company remain successful over an extended period,
given that we are living in a dynamic world. The company is well known to practice
transparency in employment, ensuring safety and human rights observance of all employees and
fair remuneration based on performance (Lippert, 2017). The working environment motivates the
employees to work hard towards the attainment of set goals.
The company has a set of Code of Conduct aimed at fulfilling duties with honesty.
Toyota has invested in specific policies that have attracted global attention, such as the Toyota
Traffic Safety which draws corporate members. The employees enjoy stability and sustainability
since their job security is guaranteed as the company experiences reputable revenue and
performance at large. An employee will be proud of working in an organization that competes in
the global marketplace. Toyota plays a major role in the economy as it has an average market
What Makes Toyota?
share of 11.8 percent, selling an approximate of 10 million cars annually and having revenue of
$246 million.
The company is the market leader when it comes to competitive advantage and earnings
that translates to motivating wages and benefits to employees. The shareholders are also able to
get value for their invested money through positive returns. The company assesses market
geography before investing to avoid unit collapse and loss of jobs to talented employees. It
enjoys a popular image globally with employees having an opportunity to showcase their talents
depending on their expertise and skills. As technology advances, the company adopts such
strategies and incorporates them into their operations to ensure that they do not remain obsolete
in the highly competitive industry.
Technological innovation at Toyota has taken a twist given that the company recently
adopted the concept of driverless cars and cars that steer away from pedestrians. The idea has
been well embraced because it will lead to a reduction of road accidents globally. Employees
working in such a company would, of course, take pride in it and strive to ensure that the
company performance is reputable. Creativity towards innovation has been the company’s
culture, meaning that the employees are tuned towards personal development and new
opportunities for career growth. Such an organization would be a good avenue for career
progression from entry-level jobs to management level.
Being a multinational entity, Toyota values workforce diversity as it promotes
productivity and inclusivity. It is not only employee diversity but also supplier diversity that
Toyota maintains. African Americans and other minority groups have been considered in total
employment and board of directors’ positions. Maintenance of a talented workforce and
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What Makes Toyota?
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inclusive environment has been the company’s top priority in all its regional branches.
Employees will have a feeling of recognition and identity to such a group and commit towards
growth and sustainability goals. The company will even be able to recruit the best talent in the
market to aid in attainment and realization of its goals.
The company has adopted a particular human resources practice culture such that a lean
work environment is maintained. Higher levels of energy, collaboration, continuous
improvement, problem-solving, and high performance is therefore required. During the hiring
process, the human resource management conducts an intensive recruitment program to identify
candidates who meet those requirements. Training them will be cost-effective as the company is
particular that they will deliver upon induction. Toyota’s success does not come on a silver
platter because a considerable investment is made in developing such a lean culture.
Those candidate that do not meet the requirements of teamwork, attention to quality,
work ethic, communication, job fit motivation, and integrity are quickly replaced. There are also
specific practices that ensure the company maintains a continued growth as it adopts innovative
strategies in the competitive industry. The company utilizes a combination of cost leadership and
broad differentiation to meet its targets in the market segments (Thompson, 2017). This way the
middle-class individuals are catered for due to affordability in addition to having to choose to
form a variety of products. Therefore, clients are mostly satisfied which increases customer base
and referral cases to the company products and services.
Toyota’s intensive strategies are aimed at achieving continued growth which in turn
triggers organizational performance. The company has a relatively low selling price of its
products as compared to its rivals achieved important market penetration levels. The company
What Makes Toyota?
gains maximum sales volume which determines its revenue levels and market share. Product
development is also a major growth strategy at Toyota as it identifies market needs and gaps to
manufacture innovative automobiles that meet individual demands (Klinvex, 2016). Market
development is achieved by entering new segments as it utilizes workforce diversity, although it
has a global presence.
With Toyota being a multinational corporation, the need for workforce diversity and
inclusion is a major work attitude. The most senior officers in the company encourage other
employees by implementing successful work diversity programs which increase the momentum
and tone of other related practices. The CEO and top management should be the face of the
organization towards advocating work diversity followed by the human resource through hiring
and promotions. The employees will be then motivated to work in unison regardless of color,
race, religion or social status towards a common goal. Employees with varying ethical
backgrounds and religious setting present complex issues.
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What Makes Toyota?
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References
Besser, T. Team Toyota: Transplanting the Toyota Culture to the Camry Plant in Kentucky. State
University of New York Press.
Klinvex, K. (2016). 4 HR Practices of Toyota Culture. Retrieved from
http://www.selectinternational.com/blog/bid/112229/4-HR-practices-of-toyota-culture
Lippert, J. (2017, January). Toyota Adding 400 Indiana Jobs in $600 Million Answer to
Trump.Bloomberg Business. Retrieved from
http://www.google.com/amp/s/www.bloomberg.com/amp/news/articles/2017-0124/Toyota-adding-400-Indiana-jobs-in-$600-million-answer-to-trump
Thompson, A. (2017 February). Toyota’s Generic Strategy & Intensive Growth Strategies.
Retrieved from http://panmore.com/toyota-generic-strategy-intensive-growth-strategies
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