Expert answer:Emotional Intelligence

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CPA Chapter 10 Mgt300
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1. The four components of Emotional Intelligence or EI are self-awareness, self-management,
social awareness, and relationship management. Select two of these components that you
need to improve on to be a better team member and future leader. Explain why you think you
need to improve and how it will benefit you.
2. Why is self-awareness important for being a good manager? Can you think of some specific
negative consequences that might result from a manager with low self-awareness?
3. Most people are happier and healthier when they have positive feelings about their jobs and
the organization for which they work. In a short essay, evaluate the relationship between job
satisfaction and employee trust in management. Include your assessment of which factor has a
greater influence on employee performance.
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