Expert answer:auditing and process managment

Solved by verified expert:creating a context diagram, level 0 and flowchartafter the drawing has been done i need an explanation givendetails of everything is in the attachments please check them
example__part_of__table_of_explanation.xlsx

final_assignment_apm_oct_2017_2.docx

symbols_to_be_used_in_flowcharts.docx

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Nr.
1
Activity
Approving payroll action
3
Payroll actions are initiated by the different departments. For instance: a new
employee is hired, or an employee hasapproved expenses. The actions have to
be submitted and processed by the Payroll system (EDB). Departments initiate
these submissions and do so by sending the content of the approved change to
the HR Partner (different channels)
Preparing required paperwork
The HR partner receives the payroll action and prepares the required
documnets: all relevant information (being:……) are filled out on the payroll
action form
Submitting payroll action form
4
After completing the payroll action form the form is submitted to the BRC
Payroll team member, accompanied by a offer letter
Receiving payroll action form and supporting letter
2
The action form and offer letter are received by the BRC payroll team member
5
Recording payroll request in transaction log
6
After receiving the payroll action form and offer letter the request is logged in
the EDB system
Etcetera etcetera
Function
Department emoloee
responsible for payroll
Input
HR Partner
HR Partner
Payroll action form
BRC payroll team
member
Payroll action form; Supporting offer
letter payroll action
BRC payroll team
member
Payroll action form; Supporting offer
letter payroll action
Output
Payroll action form
Payroll action form; Supporting offer
letter payroll action
Transaction log (in EDB)
Nr.
1
Entity
Student
Input
student info (name, address, place of
birth, year of birth), course info
(course to enroll, starting date)
2
Clerk of Front Office
course advise
3
Assessor

Retreive
course advise (course admittance OR
course recline)
students for course (lis)

nr.
1.
2
3
4
process step
Create rental order
input
rental form (name, adress, bank
accountnr)
The customer fills out an online rental form and this is
submitted to the system. Given the data on the form, the
rental order is creacted.
Process the order
rental order
The renatl order then is processed by the system
(checking availability of desired boat). If the boat is
available, a rental confirmation is created. If the boat is
not available, a rental suggestion is created.
Requesting (prompting) for payment
rental order, boat prices
Based on the boat and boat prices the customer is
prompted to pay the bill up forehand
ETC ETC
output
rental order
rental confirmation, rental suggestion
payment request
Final assignment –
Auditing and Process management part 1
October 2017
To be graded
Assignment: Create a context diagram, level 0 and a business process management
flowchart for the following narrative.
Be aware: If a retake is necessary, a maximum of 6 / 10 points will be given.
Student housing
A hot issue within Saxion University of Applied Sciences is always the housing of international students.
Since one year the university owns his own building (The Heights), near the station and the university
itself. This building was made for one simple reason: Having enough capacity to house all exchange
students from universities abroad. The following narrative has been made, to identify the process
concerning the housing of international (exchange) students.
As soon as international students make contact with Saxion, a student registration clerk will register the
student in a Student Relation Management systems (SRM). This system is connected (and thus
exchanges data) with a separate housing system. The international student requires normally housing as
soon as they sign in for a course. The first thing the student registration clerk needs to do, is to make a
difference between non-European students and European students must be in the system registered.
The None -European regular students automatically get housing. Regular European students must
inform the student registration clerk before May 1 of a certain school year if they need housing.
Besides this, the clerk needs to make a difference between regular students and exchange students,
when they are entered in the Student Relation Management system. For the Non European exchange
students the same rules apply as stated above, but this is requested separately by the international
officer of the academic. European students can look for regular housing by themselves. Or when
capacity is left, they will be informed about the housing possibility, in the order of “first come, first
gets.”
When the manager of International Office knows that students will come, because he posted security
deposit, the manager comes with a recommendation to the student. The manager informs the student
by mail. This recommendation is related to culture, man/woman and where are the lectures mainly. In
the first recommendation there can be a mismatch. For example, if students come with their friends or
they have family somewhere or other motives that can be accepted, they can change housing. The
change is made in the housing system by the student registration clerk from International Office. After a
check the manager offers the student a new housing facility. When the house is selected by the student,
the administration in the housing system is made ready for the student, by a separate clerk. The
administration clerk uses here for a list with students name, current housing address, new housing
address, keys and arrival date.
When the students arrive at the airport, usually during August, they will be picked up by bus. During the
travel to Deventer they get the key from one of the administration clerks of International Office and
they will be transported to the buildings. There a landlord is waiting for them. The three of them inspect
the rooms together, so it is clear how the apartment was at arriving. This must be under the same
condition when the leave the apartment. The students and the landlord sign for acceptance and the
paper is handed in to the administration clerk. He will scan the documents and use these as input for the
housing system.
During the introduction week International Office is present and make all kind of appointments with
students. Also housing is one of the topics. They have to sign documents in relation to rent, insurance
and security. Those documents will be administrated in the same way as the documents of accepting the
house. Payments that already were done in advance, will now be booked when the documents are
filled in correctly. The housing system will be updated with this information and the payment system
will be informed with this information. If not, the booking will be done later. For European students who
use the housing facility of Saxion, they pay every month the rent and insurance. The payment system is
ready to accept this monthly payments. The security is paid at the moment they get the key and the
administration clerk hand the money to the administration clerk of the payment desk at Saxion.
When the student is stopping the agreement of the housing facility (all reasons: graduated, quit, own
apartment, etc.) the landlord is checking the apartment together with the student. The landlord and the
student sign a document in which is registered the results of the inspection. If nothing is changed in the
apartment the security is fully paid back to the student. If some damage showed up the cost of repair
must be subtracted from the security. The housing system, the payment system must be updated with
this information.
If all administration is given the okay, all documents are signed and double checked, all financial
statements are cleared / posted, the student will get an inactive status in the Student Relation
Management system and then the housing department can only accept new applications.

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