Expert answer:System Definition and Design
Expert answer:please play as a team to design a system.you have been presented with information regarding the Catering business at Denn’s Fish House. You have come together as a team to create an overall managerial plan and then a project plan specific to the circumstances in the Case. Individually and as a team, you have practiced formulating a quality assessment, tried your hand at process flowcharts, data flow, and entity relationship diagrams. The case has taken turns and developments which have led you to two certainties. One: Denn’s organizational structure, managerial power, culture, and information technology maturity are insufficient to support a full-fledged online ordering, account management, order tracking, and payment e-commerce platform. Two: The only available approach is an Agile approach to deliver a basic tool that will offload some time-consuming activities from the catering manager while also satisfying information-seeking customers by self-service.Your task now is to develop two design documents for this system. You may choose any documents from the textbook that include flowcharts, Use-Case, wireframes/paper models, ERDs or DFDs, for example. Any of these will be different than a previous version as they will not be for the current system, but for your newly designed system. For each diagram that you select, include a description of its purpose from your textbook.For this submission, you will need an introductory page that adequately describes your designed system. Pay special attention to the input(s), process(es), and output(s) of your system. Who will use this system? All customers? Corporate or private customers? Customers with guests more than 50? Less than 100? Customers not requiring travel? The more specific you make your scope and identify your system for a particular purpose, the less complexity you will face.I give you the team management plan and the case introduction.
team_management_plan___team_epsilon__1_.docx
case_a.docx
denn.docx
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Team Management Plan
Real Estate Consulting Agency
CIS 625
Xiaotong Zhu
Ping Xiong
Xiwen Li
Li Li
Boyu Wang
Sep, 21, 2017
REAL ESTATE CONSULTING AGENCY MANAGEMENT PLAN
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Table of Contents:
Team Member Profile: ……………………………………………………………………………………… 3
Personality of Team Member: ……………………………………………………………………………. 4
Team Roles: ……………………………………………………………………………………………………. 8
Specific Roles: ……………………………………………………………………………………………. 8
Team Collaboration:…………………………………………………………………………………………. 8
System Selection ……………………………………………………………………………………………. 10
Definition of Agile Methodologies: ……………………………………………………………… 10
Advantages: ………………………………………………………………………………………….. 11
Disadvantages: ………………………………………………………………………………………. 11
Definition of SDLC: …………………………………………………………………………………… 11
Advantages: ………………………………………………………………………………………….. 11
Disadvantages: ………………………………………………………………………………………. 12
Selection of Systems Development Methodologies ………………………………………… 12
Reference: …………………………………………………………………………………………………….. 14
Table:
Figure 1. Table of Team Member …………………………………………………………………… 7
Figure 2. Comparison between Agile Methods and SDLC ………………………………. 10
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Team Member Profile:
•
Li Li:
I come from Nanjing city in China. My undergrads are business management
and intellectual property management. I was at the air conditioners company after
graduated. I am mainly responsible for conditioning sales and customer service, so
I know that product customers’ needs and how to engage with customers.
Meanwhile, I can effectively offer accurate localization for new products. My
legal knowledge could help the company avoid trademark tort, leaked technology
and protect the interests of the company. I believe I can competent sales manager.
•
Boyu Wang:
Regarding myself, I come from China, my hometown is Tianjin. And I had
the Bachelor’s degree from UNA. I think I don’t have very good communication
skills and organizational skills in work and life. But I think I have a good skill in
the analyzing, and I can be very good to use software tools.
•
Xiwen Li:
I come from Shaanxi, Xi’an, China. I have already finished my bachelor’s
degree as Accounting concentration. And I am typically enrolled in MBA program
as Finance concentration. For strength, I am good at data analysis and financial
analysis. Also, I have strong ability to learn new things. For weakness, I am not
good at communicating with people. I can be competent for the financial analyst.
REAL ESTATE CONSULTING AGENCY MANAGEMENT PLAN
•
4
Ping Xiong:
My major is Accounting in China, but I choose Finance of my MBA program.
Because I’m activity, meanwhile, I think Finance is more flexible and interesting,
comparing with Accounting, Finance fits me. During my daily life, I would like to
make new friends, because my of communication skill and comprehension skill is
good, I love to talk with people, so I can be competent for HR.
•
Xiaotong Zhu:
I come from Tianjin city in China. I have completed my bachelor degree in
University of Tianjin traditional Chinese medicine, and my major is Public affairs
management. After I got my bachelor degree I went to the USA to pursue my master
degree. I am studying business now, in University of North Alabama MBA program.
Basic on my study experience I have got enough management and business
knowledge.
In my personality, I moderate preference of judging over perceiving,
and I rely on intuition for work. I have the ability of leadership; planning and
decision-making.
Personality of Team Member:
•
Name: Li Li
Personality Type: INTJ
Details: Introvert (38%) Intuitive (3%) Thinking (16%) Judging (12%)
You have moderate preference of Introversion over Extraversion (38%)
You have marginal or no preference of Intuition over Sensing (3%)
REAL ESTATE CONSULTING AGENCY MANAGEMENT PLAN
You have slight preference of Thinking over Feeling (16%)
You have slight preference of Judging over Perceiving (12%)
•
Name: Boyu Wang
Personality Type: INFJ
Details: Introvert (38%) Intuitive (19%) Feeling (3%) Judging (6%)
You have moderate preference of Introversion over Extraversion (38%)
You have slight preference of Intuition over Sensing (19%)
You have marginal or no preference of Feeling over Thinking (3%)
You have slight preference of Judging over Perceiving (6%)
•
Name: Xiwen Li
Personality Type: ESFJ
Details: Extravert (1%) Sensing (12%) Feeling (6%) Judging (28%)
You have marginal or no preference of Extraversion over Introversion
(1%)
You have slight preference of Sensing over Intuition (12%)
You have slight preference of Feeling over Thinking (6%)
You have moderate preference of Judging over Perceiving (28%)
•
Name: Ping Xiong
Personality Type: ENFJ
Details: Extravert (9%) Intuitive (9%) Feeling (28%) Judging (6%)
You have slight preference of Extraversion over Introversion (9%)
5
REAL ESTATE CONSULTING AGENCY MANAGEMENT PLAN
You have slight preference of Intuition over Sensing (9%)
You have moderate preference of Feeling over Thinking (28%)
You have slight preference of Judging over Perceiving (6%)
•
Name: Xiaotong Zhu
Personality Type: INTJ
Details: Introvert (9%) intuitive (9%) Thinking (3%) Judging (25%)
You have slight preference of Introversion over Extraversion (9%)
You have slight preference of Intuition over Sensing (9%)
You have marginal or no preference of Thinking over Feeling (3%)
6
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Table of Team Member
Name
Li Li
Boyu Wang
Xiwen Li
Xiong Ping
Xiaotong Zhu
Personality
Type
Details
INTJ
Introvert(38%) Intuitive(3%) Thinking(16%) Judging(12%)
You have moderate preference of Introversion over Extraversion
(38%)
You have marginal or no preference of Intuition over Sensing (3%)
You have slight preference of Thinking over Feeling (16%)
You have slight preference of Judging over Perceiving (12%)
INFJ
Introvert(38%) Intuitive(19%) Feeling(3%) Judging(6%)
You have moderate preference of Introversion over Extraversion
(38%)
You have slight preference of Intuition over Sensing (19%)
You have marginal or no preference of Feeling over Thinking (3%)
You have slight preference of Judging over Perceiving (6%)
ESFJ
Extravert(1%) Sensing(12%) Feeling(6%) Judging(28%)
(You have marginal or no preference of Extraversion over
Introversion (1%)
You have slight preference of Sensing over Intuition (12%)
You have slight preference of Feeling over Thinking (6%)
You have moderate preference of Judging over Perceiving (28%))
ENFJ
Extravert(9%) Intuitive(9%) Feeling(28%) Judging(6%)
You have slight preference of Extraversion over Introversion (9%)
You have slight preference of Intuition over Sensing (9%)
You have moderate preference of Feeling over Thinking (28%)
You have slight preference of Judging over Perceiving (6%)
INTJ
Introvert(9%)
Intuitive(9%)
Thinking(3%)
Judging(25%)
You have slight preference of Introversion over Extraversion (9%)
You have slight preference of Intuition over Sensing (9%)
You have marginal or no preference of Thinking over Feeling (3%)
You have moderate preference of Judging over Perceiving (25%)
Figure 1. Table of Team Member
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Team Roles:
We discuss and analyze different consulting firms. Eventually, we decided to
engage in small consulting firms, mainly engaged in Real estate agency. Because we
believe that housing advisory services are now very active, and there is a very broad
market. So, we think it is very promising to set up a Real estate agency.
Specific Roles:
•
Project Manager (Leader): Xiaotong Zhu
•
Sales Manager: Li Li
•
Financial Analyst: Xiwen Li
•
Human Resources (HR): Ping Xiong
•
Chief information officer (CIO): Boyu Wang
Team Collaboration:
Tool we use to communicate online: Wechat
Meeting record- face to face
•
Meeting 1:
Date: 13/9/2017
Location: Keller 210
Attendees: Xiaotong Zhu; Boyu Wang; Ping Xiong; Xiwen Li; Li Li
Time: 6:00pm-8:45pm
Agenda: 1. Analyze the content of team work, understand what need to do.
REAL ESTATE CONSULTING AGENCY MANAGEMENT PLAN
2. Everyone take the Jung Typology test
3. Discuss and summarize the results of each personality test
•
Meeting 2:
Date: 18/9/2017
Location: Library study room 1-B
Attendees: Xiaotong Zhu; Boyu Wang; Ping Xiong; Xiwen Li; Li Li
Time: 4:30pm-6:00pm
Agenda: 1. Analyze the content of team work, understand what need to do.
2. List the main structures of team work.
•
Meeting 3:
Date: 20/9/2017
Location: Library study room 2-B
Attendees: Xiaotong Zhu; Boyu Wang; Ping Xiong; Xiwen Li; Li Li
Time: 4:00pm-6:00pm
Agenda: 1. Everyone write their own introduction
2. Identify and list project management roles
3. Everyone get a role of the consult company
•
Meeting 4:
Date: 21/9/2017
Location: Library study room 2-A
9
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Attendees: Xiaotong Zhu; Boyu Wang; Ping Xiong; Xiwen Li; Li Li
Time: 4:00pm-6:00pm
Agenda: 1. Discuss and analyze the part 2 of Team Project.
2. Finish all parts of this Team Project.
System Selection
Factor
Agile Methods
Size
Small
Criticality
SDLC
Large
Simple design and lack of documentation
Only face to important product by
event
Culture
Thriving on chaos
thriving on order
Personnel
Needs scarce continuous of experts
Needs scarce experts in further
project
Dynamism
High
Low
Financial Resource
Less
more
Figure 2. Comparison between Agile Methods and SDLC
Definition of Agile Methodologies:
Agile methodology is an approach to project management that if applied to your work
in today’s world it will help you to achieve greater productivity and success.
REAL ESTATE CONSULTING AGENCY MANAGEMENT PLAN
•
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Advantages:
(1). It can quick to response to the changing requirements and matches the change to
the product.
(2). This method is good for communication between team members.
(3). The more they discuss, the more satisfied customers will get.
(4). Documentation is limited and it is easy to save time for finding a file.
(5). The result comes to a high-quality software and the product meets the requirement
of the customer.
•
Disadvantages:
(1). In some situation, estimate the time of software development is complex.
(2). Ignore the designing process and documentation needs to improve a number of it.
(3). It is tracking easily.
(4). Needs high-level programmers.
Definition of SDLC:
SDLC is a common methodology for systems development in many organizations; it
features several phases that mark the progress of the systems analysis and design effort.
•
Advantages:
(1). It is easy to use.
(2). It provides a restrict structure and must follow the step.
(3). When the requirements are mentioned by customers, they may not change it during
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structure is processing.
(4). The project manager is always tracking the task every day, which is benefit from
management control.
(5). It is always focusing on quality of the product quality. The project manager must
make sure every step is right because SDLC is costly to go back.
•
Disadvantages:
(1). If there is a mistake in the finished process, it is costly to go back.
(2). The scope of the project either too broad or too narrow.
(3). SDLC has the strict structure and project manager must follow. Compare to the
Agile Methodologies, SDLC is not flexible.
(4). There is less opportunity for customers change the requirements.
Selection of Systems Development Methodologies
Our company is focusing on housing agency that is a small business group. The type
of service is limited to provide and team members are less than 10 people. Although
our company has few members, we are all working hard on their part and we get along
well with each other. While sometimes we may not enroll in our roles because we
always help each other to do the task, even though we do not care about who is in charge
of the task. Due to the comfortable relationship, we define our team is constant and
stable. Because the company is small, the resources of housing information are
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restricted to customers. Also, the company has less financial resource. According to the
above analysis of our company, we select Agile Methodologies is perfectly fit for the
small business company.
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Reference:
Agile Methodology. (n.d.) Retrieved September 21, 2017, from:
https://www.wrike.com/project-management-guide/faq/what-is-agilemethodology-in-project-management/
SDLC Methodology. (n.d.) Retrieved September 21, 2017, from:
https://www.testingexcellence.com/sdlc-methodologies-advantagesdisadvantages/
SDLC Methodologies: Agile or Waterfall? (n.d.). Retrieved September 21, 2017,
from:
https://www.onedesk.com/sdlc-methodologies-agile-or-waterfall/
Valacich, J. S., & George, J. F. (2017). Modern systems analysis and design (8th ed.).
Personality Jung Typology test. Retrieved from:
http://www.humanmetrics.com/personality.
Case A – Denn’s Fish House
Case Introduction ：Established in 1967, “Denn’s Fish House” is a regional restaurant
headquartered in a Southern US City, with dine-in buffet restaurants and several fast-food
franchise locations. Another line of business is their catering services where they operate
four catering trailers from their main restaurant location which is also co-located with their
corporate headquarters. Denn’s service traditional southern dishes – chicken and fish mainly fried food or “comfort food” which are cooked with plenty of butter and lard, served
in big portions. Even though their food is not considered to be healthy it is very popular
among their loyal customers and in their target market area.
Dennis, the founder and owner, still comes to work most everyday and is involved in major
business decisions at his age of 74. In the past year, the Denn’s family of stores were split
into three legally separate companies between Dennis and his twin sons, Dan and Matt.
Among the reasons of this new organizational configuration were to remain under a certain
size in terms of number of employees (50 fulltime employees or equivalent) to avoid
responsibility for paying for employee healthcare under new federal regulations.
With the split, the sons have had more involvement in the day-to-day operations of the
business and are now more vested in the financial health of the organization. Prior, the
business would pay bills for many family members and extended family members – children,
wives, grandchildren, etc. – for things such as personal vehicles, vacations, cell phones,
and so forth. Now that Dan and Matt have their own group of stores to manage, they have
restricted as much non-business related spending to the family members. Likewise, more
family members have taken roles in the management of the business, keeping it “in the
family.”
The restaurants vary in type of store, from dine-in buffet, to stand-alone fast-food dining,
and smaller operations co-located convenient stores/gas stations. In addition to the stores
directly owned and managed by the family, Denn’s licenses franchisees to operate other
locations; however, the degree by which these stores align with and adhere to corporate
rules varies with the desire of the franchise owner. Franchise rules are rarely enforced with
even yearly franchise fees remain uncollected.
The catering line of business of Denn’s is vital to the overall health of the business. With
four fully selfcontained cooking trailers, Denn’s Catering can serve a minimum of 50 people
or upwards of thousands when hired by large businesses and factories. The catering rigs
are pulled to a customer location using heavy duty trucks about one hour prior to the meal
time. A staff of two or three (or more for especially large events) will set up and cook all the
food “hot and fresh” for the customers and set it up in a selfserve, all-you-can-eat buffet
line. Within one hour, a Denn’s Catering crew can feed thousands of hungry customers.
Booking a catering job has many details and decision points for a customer and therefore
requires many communications back and forth with the single company catering scheduler,
Rose.
Rose is not a family member of Denn’s but has worked in the corporate office for many
years. She is quite adept at computers and also handles the company’s advertising,
billboards, graphics, and digital menus. When customers call Rose, they have to learn how
Denn’s caters. Here are a few of the business rules: • No travel fee within the city. Additional
travel expenses apply for other areas and that cost is nontaxable. • 9% sales tax applies
on catering jobs unless the customer provides a tax exempt number or letter. • The
minimum for catering is 50 adults • Denn’s workers arrive about 1 hour before and cook
and serve for 1 hour once the meal begins • Customers may take leftovers if they have
their own containers; however, since Denn’s cooks and serves to meet demand, there is
usually not an abundance of food. • Customers may reduce the cost if they provide their
own serving ware or other supplies • Customers must choose their menu, their sides, and
their dessert • Kids under the age of 10 are charge half price ONLY once the minimum of
50 adults is met • Denn’s keeps track of the number of guests by counting the number of
plates given out. Customers can either keep their same plate or request a new, clean plate
for more food. • Once the number of guests is finalized (within 48 hours of the event), the
customer is responsible for 85% of the number. For example: if the customer says the
event is for 100 guests, but less than 85 show up, they still must pay for 85%. After they
meet the 85% minimum, they pay for the exact number of guests, for example 90, 92, or
100. Denn’s is equipped to serve approximately 25 more guests if more people show up
than planned. • The cost is figured for person: $13.75 per person (plus tax) for the most
popular menu. • Additional add on costs may apply, $0.50 per guest for an additional side
item or for extra dessert. • No tip or gratuity is included and is up to the discretion of the
customer • The event must be paid for in full one day prior for individual customers and
shortages or overages are adjusted afterwards depending on the final count of guests. For
returning customers and businesses, a deposit of 50% is paid upfront and the company is
billed after the event. • Events are booked for customers on a first come, first served basis.
As you may imagine, these rules can be complex for new customers or when the details
of the event are not yet finalized; for example, if the number of guests are not yet known.
The booking process can take many phone calls and emails back-and-forth to clear up all
of the details. Typically a customer will contact Rose with the basic information (date and
location) and an approximate number o …
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