Expert answer:For this assignment, you will be developing a usability test questionnaire and your plan for soliciting users to represent different user groups to participate in the tourist user interface usability test. Areas that you will need to include in the usability test questionnaire are:Title, reason for questionnaire, and instructions for filling out the questionnaire while they are performing the usability test. Section 1: User demographic information Section 2: Usability questions (refer to the following links for examples of usability questionnaires that are also referenced in your textbook.) You should have 10–20 questions which are your own original questions: Use the Web resource titled “IBM Computer Usability Satisfaction Questionnaires: Psychometric Evaluation and Instructions for Use” CSUQ Developed by IBM – in Appendix Table 1. Use the Web resource titled “System Usability Scale (SUS)” developed by John Brooke. Section 3: Application function specific questions (5–10 questions) Section 4: Comment section for tester to give additional feedback Deliverables:The following are the project deliverables:Update the design document title page with a new date and project name. Update the previously completed sections based on your instructor’s feedback. Complete new content below and copy it under the section in the User Interface Usability Design document called Usability Test Questionnaire. Include the following new content: Usability Test Questionnaires Develop a usability test questionnaire per the instructions in the assignment section. Develop a usability test plan for representing various user groups. Be sure to update your table of contents before submission. Name the document yourname_CS346_IP3.doc .
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Running head: SOFTWARE ANALYSIS CONTROL
Software Analysis Control
James Larkin
Institution Affiliation
Elam, Debora
11-19-17
1
SOFTWARE ANALYSIS CONTROL
2
Contents
Project Outline ……………………………………………………………………………………………………………….. 3
User Interface Technical-Requirements …………………………………………………………………………….. 4
User Interface Human Interaction ……………………………………………………………………………………… 5
References ……………………………………………………………………………………………………………………… 6
SOFTWARE ANALYSIS CONTROL
3
Project Outline
The project aims at designing a software system in an attractive tourist city. The system
will help the visitors to access various kind of information as well as support from the authority
of the attraction site. For example, an English-speaking person visiting a tourist attraction site in
another country that doesn’t speak English. He or she will use the system to access various
services such as a request for a tour guide.
The city that I will concentrate on is Piazza del Campo, which is the Center of History in
Siena, Italy. It holds a large public space which dominating the Siena’s historic center. It presents
the beautiful and unique medieval squares with a red paving of brick, clam design of shells, and
a wide area. The piazza has nine divisions of pie-shaped wedges, all radiating out from the
square’s lowest point that is at the face of the Town Hall, referred to as Palazzo Pubblico. It is
surrounded by precious public buildings, residences, and cafes’ that are attractive to many
visiting tourists and the locals in the area.
Various major categories for the interface of the user will be supported. They will include
firstly, graphical user interface accepting the input via a computer mouse and a keyboard.
Secondly, touchscreen interface displays accepting inputs through a touch of the stylus or a
finger. Thirdly, conversational interfaces enabling the user to direct the computer using plain text
and voice commands rather than graphical elements. Fourthly, gesture interface accepting input
in the form of mouse or hand gestures.
The system is intended even to support people with disabilities. The gesture interface will
take care of those with hearing impairment. Conversational support means will help people with
visual impairment. Others with disabilities, for example, missing fingers can use the graphical
user or the touchscreen interfaces.
SOFTWARE ANALYSIS CONTROL
4
User Interface Technical Requirements
There are many technical requirements for the kiosk. Input devises to support the
interaction capabilities will include a computer mouse, a keyboard, a voice receptive control
device, a stylus for touching purposes, and a touchscreen. For easy application by the users, a
standard keyboard will be used. The voice control should be able to capture sounds appropriately
to reduce the probability of error. The touchscreen should be having a display length of twentyfour inches for more comfortable use by all the visitors.
The technical requirements of the application for the smartphone will be in a such a way
that they will provide familiarity, clarity, aesthetics, responsiveness, concision, efficiency, and
forgiveness. All these are aimed at making it easier for the user to use the applications without
the need of consulting even if it is for their first time. The twenty-four inches for the screen
display will be large enough to accommodate enough applications thus reducing the number of
pages required house them.
The system will be designed such that it will be suitable for efficient and effective
completion of the intended work. There will be an enhancement of the controllability qualities
for easy employment of different pace and direction during use. Tolerance of error for the input
devices will be enhanced to achieve the intended purpose using minimal actions. Selfdescriptiveness will also be improved to make sure that all needed steps are comprehensible by
the feedback from the system. The system will guide and support the user for learning purposes.
Consistency and correspondents of the characteristics of users will help with the conformity of
user expectations.
By the use of the capabilities of interactions above, potential disability cases will be
catered for by the system. Visual, hearing or any physically impaired visitor will be able to use
SOFTWARE ANALYSIS CONTROL
5
the applications at his or her convenience. This means inclusivity of all people is adhered to and
thus encouraging its use. It will, therefore, support satisfaction, efficiency, and effectiveness for
the good of the user.
User Interface Human Interaction
The users will communicate with the user interface of kiosk through various means. They
will include the environment of the machine, for example, the room housing the computer.
Secondly, there is task environment which represents the goals and conditions that are set for the
user. Thirdly, there are areas of the interface. Non-pertaining interaction of the computer and
human are contained in processes in non-overlapping areas. On the other hand, processes about
interactions of human and computer will be contained in overlapping areas. Fourthly, the input
flow enables easy movement of information from task environment. Finally, the output that
enables generation of information from the machine environment towards the screen to be
interpreted by the user.
The users will interact with the user interface of the smartphone though, firstly visual
means. This fact is the most widespread area of human-computer interaction. Secondly, Audio
means will also enable transfer of information from the user to the system. Thirdly, sign
sensitivity means to enable the people with hearing impairment to access the services just like
the others. Finally, the smartphone will have a system enabling transfer of the feedback to the
screen for the user to interpret.
SOFTWARE ANALYSIS CONTROL
6
References
Giulio, B. D. (2017, September 25). Visiting the Piazza del Campo of Siena, Italy. Retrieved
from Wander Wisdom: https://wanderwisdom.com/travel-destinations/Piazza-delCampo-The-Heart-of-Siena
Javahery, H., & Seffar, A. (2004). Multiple Users Interface: Cross-platform Applications and
Context-Aware Interface. The Atrium, Southern Gate, Chichester: John Wiley and Sons
Ltd.
Pyykkönen, M., Riekki, J., Alakärppä, I., Sanchez, I., Cortes, M., & Saukkonen, S. (2012).
Advances in Human-Computer Interaction. Retrieved from Hindawi:
https://www.hindawi.com/journals/ahci/2012/575463/
Running head: SOFTWARE ANALYSIS CONTROL
Tourist Experience At Piazza del Campo KIOSK
James Larkin
Institution Affiliation
Elam, Debora
11-22-17
1
SOFTWARE ANALYSIS CONTROL
2
Contents
Project Outline ……………………………………………………………………………………………………………….. 3
User Interface Technical Requirements ……………………………………………………………………………… 4
User Interface Human Interaction ……………………………………………………………………………………… 5
Deliverables …………………………………………………………………………………………………………………… 5
User Interface Design Prototypes ……………………………………………………………………………………… 5
User Interface Design Mockups………………………………………………………………………………………… 6
Kiosk Main Menu …………………………………………………………………………………………………………… 6
Smart Main Menu …………………………………………………………………………………………………………… 7
References ……………………………………………………………………………………………………………………… 8
SOFTWARE ANALYSIS CONTROL
3
Project Outline
The project aims at designing a software system in an attractive tourist city. The system
will help the visitors to access various kind of information as well as support from the authority
of the attraction site. For example, an English-speaking person visiting a tourist attraction site in
another country that doesn’t speak English. He or she will use the system to access various
services such as a request for a tour guide.
The city that I will concentrate on is Piazza del Campo, which is the Center of History in
Siena, Italy. It holds a large public space which dominating the Siena’s historic center. It presents
the beautiful and unique medieval squares with a red paving of brick, clam design of shells, and
a wide area. The piazza has nine divisions of pie-shaped wedges, all radiating out from the
square’s lowest point that is at the face of the Town Hall, referred to as Palazzo Pubblico. It is
surrounded by precious public buildings, residences, and cafes’ that are attractive to many
visiting tourists and the locals in the area.
Various major categories for the interface of the user will be supported. They will include
firstly, graphical user interface accepting the input via a computer mouse and a keyboard.
Secondly, touchscreen interface displays accepting inputs through a touch of the stylus or a
finger. Thirdly, conversational interfaces enabling the user to direct the computer using plain text
and voice commands rather than graphical elements. Fourthly, gesture interface accepting input
in the form of mouse or hand gestures.
The system is intended even to support people with disabilities. The gesture interface will
take care of those with hearing impairment. Conversational support means will help people with
visual impairment. Others with disabilities, for example, missing fingers can use the graphical
user or the touchscreen interfaces.
SOFTWARE ANALYSIS CONTROL
4
User Interface Technical Requirements
There are many technical requirements for the kiosk. Input devises to support the
interaction capabilities will include a computer mouse, a keyboard, a voice receptive control
device, a stylus for touching purposes, and a touchscreen. For easy application by the users, a
standard keyboard will be used. The voice control should be able to capture sounds appropriately
to reduce the probability of error. The touchscreen should be having a display length of twentyfour inches for more comfortable use by all the visitors.
The technical requirements of the application for the smartphone will be in a such a way
that they will provide familiarity, clarity, aesthetics, responsiveness, concision, efficiency, and
forgiveness. All these are aimed at making it easier for the user to use the applications without
the need of consulting even if it is for their first time. The twenty-four inches for the screen
display will be large enough to accommodate enough applications thus reducing the number of
pages required house them.
The system will be designed such that it will be suitable for efficient and effective
completion of the intended work. There will be an enhancement of the controllability qualities
for easy employment of different pace and direction during use. Tolerance of error for the input
devices will be enhanced to achieve the intended purpose using minimal actions. Selfdescriptiveness will also be improved to make sure that all needed steps are comprehensible by
the feedback from the system. The system will guide and support the user for learning purposes.
Consistency and correspondents of the characteristics of users will help with the conformity of
user expectations.
By the use of the capabilities of interactions above, potential disability cases will be
catered for by the system. Visual, hearing or any physically impaired visitor will be able to use
SOFTWARE ANALYSIS CONTROL
5
the applications at his or her convenience. This means inclusivity of all people is adhered to and
thus encouraging its use. It will, therefore, support satisfaction, efficiency, and effectiveness for
the good of the user.
User Interface Human Interaction
The users will communicate with the user interface of kiosk through various means. They
will include the environment of the machine, for example, the room housing the computer.
Secondly, there is task environment which represents the goals and conditions that are set for the
user. Thirdly, there are areas of the interface. Non-pertaining interaction of the computer and
human are contained in processes in non-overlapping areas. On the other hand, processes about
interactions of human and computer will be contained in overlapping areas. Fourthly, the input
flow enables easy movement of information from task environment. Finally, the output that
enables generation of information from the machine environment towards the screen to be
interpreted by the user.
The users will interact with the user interface of the smartphone though, firstly visual
means. This fact is the most widespread area of human-computer interaction. Secondly, Audio
means will also enable transfer of information from the user to the system. Thirdly, sign
sensitivity means to enable the people with hearing impairment to access the services just like
the others. Finally, the smartphone will have a system enabling transfer of the feedback to the
screen for the user to interpret.
Deliverables
User Interface Design Prototypes
SOFTWARE ANALYSIS CONTROL
6
Developing Prototypes is not just easy, but rather, it needs more knowledge to perform an
effective interaction to everyone towards automotive system which is Kiosk. In this process, it is
important to set up all the instructions or steps to form the kiosk screens, in which, this project
will have to conduct.
User Interface Design Mockups
In developing the design of User Interface Design Mockups, I have used the method of
PowerPoint in order for having a low-fidelity mock-up of my designs.
Kiosk Main Menu
SOFTWARE ANALYSIS CONTROL
Smart Main Menu
7
SOFTWARE ANALYSIS CONTROL
8
References
Giulio, B. D. (2017, September 25). Visiting the Piazza del Campo of Siena, Italy. Retrieved
from Wander Wisdom: https://wanderwisdom.com/travel-destinations/Piazza-delCampo-The-Heart-of-Siena
Javahery, H., & Seffar, A. (2004). Multiple Users Interface: Cross-platform Applications and
Context-Aware Interface. The Atrium, Southern Gate, Chichester: John Wiley and Sons
Ltd.
Pyykkönen, M., Riekki, J., Alakärppä, I., Sanchez, I., Cortes, M., & Saukkonen, S. (2012).
Advances in Human-Computer Interaction. Retrieved from Hindawi:
https://www.hindawi.com/journals/ahci/2012/575463/
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