Expert answer:DISCUSSION A Watch the following video which provides a look at how some businesses are stretching the law.
Top 10 Misleading Marketing Tactics (12:35)Based on your own experiences, the video, or a news story, relate a time
when you believe that the law affected a business. Describe the events,
the law, and how the court did or should resolve your example. What
sources of law would have created or solved the problem you described?
Be sure to support your response with specifics from the reading.Discussion BThis discussion is 2 videos I got transcript since I cant play them for you and are in the upload document
discussion_2_____business_law__discussion.docx
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Watch the following videos which set the stage for this week’s discussion (this is videos
transcript since I can’t play the video for you).
Creating and managing ethical supply chains, from Supply Chain Management Fundamentals with
Eddie Davila (4:53)
The 2013 Rana Plaza building collapse in Bangladesh woke up many to the reality of the dangers
associated with garment industries’ global supply chain. Over 1,100 people died in that building
collapse. The event caused customers to wonder where their clothing is made, and it caused
some companies to take a deeper look at their supply chain partners and their business practices.
The fact of the matter is though, that even for the most well-intentioned companies, developing
and maintaining ethical supply chains is a challenge.
Customers and investors are endlessly demanding more. Customers want lower prices and better
products. Investors demand better returns on their investment. And there is always the possibility
that if you don’t take dangerous risks perhaps your competitor will. This may drive supply chain
managers to demand too much from suppliers. Sometimes, supply chain managers may even
bully their own suppliers, thus, implicitly pushing suppliers to consider cutting corners, creating
unsafe work environments, perhaps even hiring children to work long hours for slave wages.
How else might these suppliers try to cut corners? Well, these suppliers might buy sub-par, or
even dangerous, materials from their suppliers. Toxic ingredients and lead paint could then result
in dangerous pet food, baby formula, or toys. Still, some manufacturers may make excellent and
save products, but their missions and waste may cause great harm to the workers, the
community, and the environment as a whole.
Supply chain managers are, therefore, challenged to keep workers and customers safe, investors
satisfied, and also work with their supply chain partners to get all of these things done right
away. How do they try and get this done? By establishing internal and external codes of ethics,
by hiring auditors to monitor supply chain behavior, and even by using cell phone surveys to ask
global employees about their job satisfaction and workplace conditions.
Still, even when utilizing all of these tools and techniques some companies find that some supply
chain partners find ways around the rules. Sometimes, they get tip-offs about auditor visits.
Some know how to cheat the system and still get passing evaluations. Some even create two or
more factory floors, one clean and compliant area for the auditors to see, and a larger more seedy
factory floor hidden from public scrutiny.
Staying one step ahead of the worst supply chain partners can be tough, but let’s say you find you
have a very unsavory supply chain partner. What do you do now? Well the quick answer may be
to say, “get rid of the supplier.” The ethicist might ask, “did that fix the problem?” Very likely
the poor behavior will continue long after you’ve dumped them. In some cases, perhaps the best
thing a big powerful company could do is to keep their supplier. It sounds strange doesn’t it? But
perhaps your company could use its leverage and power to force the supplier to change by
saying, “If this doesn’t change by next week, we’ll stop payment.
“If that doesn’t change by next month, we’ll cut orders.” And finally, “if all of these things aren’t
fixed “in six months, you will lose all of your business.” Perhaps you can motivate big changes
in your supplier. They might even begin to understand that happy employees that work in clean
environments tend to be more productive, and thus, create better products that are bought by
happy customers. Look, I know that sticking with bad suppliers will never make good press, but
no one said developing a strong, ethical supply chain was gonna be easy.
So next time you hear about a major scandal, instead of thinking about the evils of the business
world, consider the challenges of the supply chain manager. How could you have better
communicated with that supply chain partner? Could you have created a strong and reliable
system to monitor supply chain partners’ actions, and thus avoid scandals like this? How could
you have motivated the supplier to change their business tactics? In a world of cell phones, social
media, and the 24 hour news cycle, trying to hide bad business practices is impossible.
Whether companies do it for the right reasons, or just to avoid negative headlines, developing
ethical supply chains is no longer a choice. It’s a requirement.
Navigating common ethical dilemmas, from Management Tips with Todd Dewett (2:31) 2nd video
transcript
Here’s a great quote to remember. Ethics are not edicts your boss picks. That’s a funny way of
saying, that you are the first and last person responsible for your moral and ethical compass. You
need to develop your ethical base and keep your eyes open. Because, you will run across areas of
professional life. I call the gray area. That refers to times that you have to make a decision. But
knowing right from wrong isn’t as clear as you wish it were. Things don’t feel black and white.
They’re gray. That’s an ethical dilemma of some sort. And that’s exactly the time you need a
strong ethical base. The next time you face some of that gray area, ask yourself these four
questions to help you navigate the possibilities. First, what are you options? This is the easy part.
Regardless of the ethical issues at play, what are the possible answers? Be very specific about
how each one helps you and all other relevant stake holders. Don’t judge them ethically. But only
based on how well they solve your problem.
Next, for each one will they in some way compromise your values? You can’t even answer this
one, unless you’ve got clarity about what it is you value. What are the four or five things?
Family, religion, success, health? Who knows. We all value different things. I want you to write
them down. The more clear you are about what you value, the easier your task. It’s also a good
idea to seek advice. We all have our own biases. And it’s easy to get so busy or so flustered that
you fail to adequately consider your options and their implications.
Often, the wise counsel of a more experienced mentor will help put things in perspective.
Eventually, you have to make a choice. I want you to select the one that best passes the sunshine
test. It’s often been said that sunshine is the best disinfectant. In an ethical situation, it means the
best solution is the one you can openly talk about and share with others, without being
embarrassed at all. When your choice sees the light of day, how will you feel about others
knowing which choice you made? If you cringe at the thought, it might be time to rethink your
choice.
That’s it in a nutshell. Lay out your options. Consider how they jive with your values. Seek good
advice. And never forget the sunshine test. It won’t always be easy. But if you follow the advice
we just discussed. Ethical dilemmas don’t have to be all bad. In fact, it’s often the most difficult
choices that help us become better decision makers.
QUESTION – discussion
You have just been hired by a company to evaluate the way the company treats its employees,
suppliers, and customers. Create an analysis of the ethical theories the company would want to use to
show the employees, suppliers, and customers that it cares about them. Use logic from the text and
videos to support your exploration of the ethical theories you discuss.
…
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