Expert answer:Can someone help with step one of this report?
Expert answer:The report just has to do with stage one. The case study is posted and he reference to the text book. Please use a least one reference from the text book and on external. Thank you
stage_1___business_analysis_and_systems_recommendation_instructions.docx
information_systems_for_business_and_beyond_text_book.pdf
chesapeake_it_consultants_case_study.pdf
Unformatted Attachment Preview
Stage 1: Background and Organizational Analysis
Before you begin work on this assignment, be sure you have read the Case Study on Chesapeake IT
Consultants (CIC).
Overview
As a business analyst in the Chief Information Officer’s (CIO’s) department of Chesapeake IT Consulting
(CIC), you have been assigned to conduct an analysis, develop a set of system requirements and
recommend an IT solution to improve the hiring process for CIC. This work will be completed in four
stages, and each of these four stages will focus on one section of an overall Business Analysis and
System Recommendation (BA&SR) report to be delivered to the CIO.
Section I: Strategic Use of Technology (Stage 1) – The first step is to look at the organization and explain
how an IT system could be used to support CIC’s strategies and objectives, and support its decisionmaking processes.
Section II: Process Analysis (Stage 2) – Next you will evaluate current processes and workflow and
explain how CIC can use IT to improve its processes and workflow.
Section III: Requirements (Stage 3) –Then you will identify key stakeholder expectations for the new
technology solution to support CIC’s hiring process and develop a set of requirements.
Section IV: System Recommendation (Stage 4) – Finally, you will review the provided Vendor brochure
for a proposed solution and explain how it meets the requirements and what needs to be done to
implement the system within CIC.
The sections of the BA&SR will be developed and submitted as four staged assignments. In stages 2, 3
and 4, you will also incorporate any feedback received when the previous stage was graded to improve
the effectiveness of your overall report and then add the new section to your report. At the end of the
course, you will submit a complete BA&SR document that includes all the sections and changes that
resulted from previous feedback. Part of the grading criteria for Stage 4 submission includes
addressing previous feedback to improve the final report.
Assignment – BA&SR: Introduction and Section I – Strategic Use of Technology
Write an appropriate Introduction to the entire BA&SR Report (guidelines are provided below). Section I
of the BA&SR document contains an organizational analysis and identifies ways in which information
systems can help CIC, the organization in the case study, meet its strategic goals and meet the
information needs of various levels of management.
Using the case study, assignment instructions, Course Content readings, and external resources, develop
your Introduction and Section I: Background and Organizational Analysis. To start, review the Business
Perspectives Module (week 1 content), particularly the sections that describe the example of Booz Allen
Hamilton, a services company with a business model similar to that of CIC in the case study. The case
study tells you that the executives and employees at CIC have identified a need for an effective and
efficient hiring system. As you review the case study, use the assignment instructions to take notes to
Stage 1: Background and Organizational Analysis – 11/15/2017 v.4
1
assist in your analysis; in particular, look for objectives to support the strategies in the table below,
and decisions that the various individuals make in the hiring process as expressed in the “interviews.”
Use the outline format, headings and tables provided and follow all formatting instructions below.
For Stage 1, create a title page and reference page that will be used for all 4 stages.
Apply specific information from the case study to address each area.
Introduction
Begin your report with a clear, concise, well organized introduction to explain why you are writing and
what is to come. This should briefly set the context for CIC – business purpose, environment, and
current challenges related to hiring. Then specifically provide what is to come in the full report (not just
Stage 1). Keep your audience in mind – this is an internal report for the CIO of CIC. Provide an
introduction in one paragraph that engages the reader’s interest in continuing to read this report.
I.
Strategic Use of Technology
A.
Organizational Strategy – Briefly describe the organizational strategy using the Business
Strategy statement and information from the Case Study, and explain how a new hiring system
would support that strategy. (Use two to three strong sentences that explain how the system
would support the strategy and justify your position with specifics from the Case Study.)
B.
Competitive Advantage – Explain how and why CIC can use the new hiring system to
increase its competitive advantage. Your explanation should demonstrate your understanding
of what competitive advantage is as well as how improving the hiring process will help achieve
CIC’s competitive advantage. Include how CIC can use the type of data/information that will be
in the hiring system for strategic advantage. (Paragraph of 2-3 sentences)
C.
Strategic Objectives- Review the four Strategic Goals in the Strategic Plan section of the
CIC Case Study. The CIO has asked you to come up with an example of an objective to meet
each goal and explain how a new hiring system would help achieve that objective. As you can
see from the example provided in the table below, an objective is a statement that is clear (not
vague) and is something that can be measured or evaluated to determine whether it has been
met or not. First, insert an introductory opening sentence for this table. Then, for each of the
rows listed below, complete the table with the requested information. (Provide an introductory
sentence and copy the table. Create an Objective for each of the 3 remaining Goals and explain
using 2-3 sentences for each.)
Strategic Goal
Objective
Explanation
(from case study)
Increase CIC Business
Development by winning new
contracts in the areas of IT
Consulting
Build a cadre of consultants
internationally to provide
remote research and analysis
support to CIC’s onsite teams in
the U. S.
(clear, measurable and time-bound)
(2-3 sentences)
Increase international recruiting efforts
and employ 5 research analysts in the next
12 months.
The new hiring system would
allow applicants from around the
world to apply online, increasing
the number of international
applicants. It would enable the
recruiters to carefully monitor
the applications for these
EXAMPLE PROVIDED
Stage 1: Background and Organizational Analysis – 11/15/2017 v.4
2
positions, identify the necessary
research and analysis skills
needed, and screen resumes for
these key skills. Recruiters
could quickly view the number of
applicants and identify when
additional recruiting efforts are
needed to meet the objective.
Continue to increase CIC’s ability
to quickly provide high quality
consultants to awarded
contracts to best serve the
clients’ needs
Increase CIC’s competitive
advantage in the IT consulting
marketplace by increasing its
reputation for having IT
consultants who are highly
skilled in leading edge
technologies and innovative
solutions for its clients
D.
Decision Making – In the Information Systems (IS) course module (included in the Week
2 Learning Resources), you were introduced to the information requirements of various levels of
the organization. First, insert an introductory opening sentence for this section. Then, for each
of the management roles listed below, complete the table with the appropriate level (as
defined in the course module), an example of a specific decision supported by the Hiring
System to be made at that level, and what type of information from the hiring system would
be needed to support that decision. Think about what information the hiring system could
provide about applicants, etc. and then identify an example of a decision that might be made by
each level of management. A decision is a choice or conclusion that the management might
make about business operations or future planning. This is not about the decisions about
implementing a new technology solution or about general responsibilities of each role. (Provide
an introductory sentence then copy the table and insert information within.)
Role
Level as
defined in IS
Course
Module
Example of Possible
Decision Supported by
Hiring System
Example of
Information the Hiring
System Could Provide
to Support Your
Example Decision
Senior/Executive Managers
(Decisions made by the CEO
and the CFO at CIC
supported by the hiring
system.)
Middle Managers
(Decisions made by the
Director of HR and the
Manager of Recruiting
supported by the hiring
system.)
Stage 1: Background and Organizational Analysis – 11/15/2017 v.4
3
Operational Managers
(Decisions made by the line
managers in the
organization who are hiring
for their projects supported
by the hiring system.)
Formatting Your Assignment
Consider your audience – you are writing in the role of a CIC business analyst and your audience is CIC
and your boss, the CIO. Don’t discuss CIC as if the reader has no knowledge of the organization. Use
third person consistently throughout the report. In third person, the writer avoids the pronouns I, we,
my, and ours. The third person is used to make the writing more objective by taking the individual, the
“self,” out of the writing. This method is very helpful for effective business writing, a form in which facts,
not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as
unbiased and thus more informed.
•
•
•
•
•
•
•
•
•
•
•
•
In Stage 1, you are preparing the first part of a 4-stage report. Use the structure, headings, and
outline format provided here for your report.
Write a short concise paper: Use the recommendations provided in each area for length of
response. It’s important to value quality over quantity. Assignment should not exceed 4 pages
excluding title and reference pages.
Content areas should be double spaced; table entries should be single-spaced.
To copy a table: Move your cursor to the table, then click on the small box that appears at the
upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in
your paper where you want the table and right click and PASTE the table.
Ensure that each of the tables is preceded by an introductory sentence that explains what is
contained in the table, so the reader understands why the table has been included.
Create a title page that includes: The company name, title of report, your name, Course and Section
# and date.
Use at least two resources with APA formatted citation and reference. Use at least one external
reference and one from the course content. Course content should be from the class reading
content, not the assignment instructions or case study itself. The final document should contain all
references from all stages appropriately formatted and alphabetized.
Begin a Reference Page for resources required for this assignment. Additional research in next
stages will be added to this as you build the report.
Running headers are not required for this report.
Compare your work to the Grading Rubric below to be sure you have met content and quality
criteria.
Submit your paper as a Word document, or a document that can be read in Word. Keep tables in
Word format – do not paste in graphics.
Your submission should include your last name first in the filename:
Lastname_firstname_Stage_1
Stage 1: Background and Organizational Analysis – 11/15/2017 v.4
4
GRADING RUBRIC:
Criteria
Introduction
Describes the
organization
and provides
an introduction
to the overall
Report
Strategy
How the
system will
support the
organization’s
strategy as
derived from
the case study
Competitive
Advantage
Explanation of
how the system
and its data
can be used for
competitive
advantage
Strategic
Objectives
Three
objectives
derived from
Strategic Goals
in Case Study
with
explanation of
how new hiring
system would
help achieve.
DecisionMaking
Types of
decisions
supported by
90-100%
80-89%
70-79%
60-69%
< 60%
Far Above
Standards
9-10 Points
Above Standards
Meets Standards
Below Standards
8.5 Points
7.5 Points
6.5 Points
Well Below
Standards
0-5 Points
The introduction is
very effective; is
clear, logical,
derived from the
Case Study; and
demonstrates a
sophisticated level
of writing.
18-20 Points
The introduction
is clear, logical,
and derived from
the Case Study.
The introduction is
adequate, and is
derived from the
Case Study.
The introduction is
not clear, logical
and/or derived
from the Case
Study.
The introduction
is not included,
or demonstrates
little effort.
16-17 Points
14-15 Points
12-13 Points
0-11 Points
The explanation is
clear, logical and
fully supported
using a
sophisticated level
of writing.
The explanation
is clear, logical
and supported.
The explanation is
provided and
supported.
The explanation is
not clear, logical
and/or supported.
The explanation
is not included
or demonstrates
little effort.
0-8 Points
13-15 Points
12.75 Points
10-11 Points
9 Points
Clear, complete,
logical, derived from
the Case Study, and
demonstrates
sophisticated
analysis and writing.
Complete and
accurate; derived
from the case
study,
demonstrates
analysis and
effective writing.
12.75 Points
Explanation is
provided and
related to the Case
Study, may lack
specifics and/or
clear logic.
Explanation is not
clear, logical
and/or supported.
10-11 Points
9 Points
0-8 Points
Objectives are clear,
measurable and
time-bound and are
strongly and fully
explained using a
sophisticated level
of writing.
Objectives are
clear, measurable
and time-bound,
and are clearly
explained.
Objectives are
somewhat clear,
measurable and
time-bound, and
are explained.
Objectives are not
clear, measurable
and/or timebound, and/or are
not explained.
Too few
objectives are
presented, are
not explained or
exhibit little
effort.
13-15 Points
12.75 Points
10-11 Points
9 Points
0-8 Points
Identified correctly
and explained and
are derived from
the Case Study.
Not all provided;
and/or are not
correct and/or not
Very incomplete
or missing.
13-15 Points
Identified correctly
and fully, clearly
and logically
explained; are
Identified
correctly and
clearly and
logically
Stage 1: Background and Organizational Analysis – 11/15/2017 v.4
Possible
Points
10
20
15
Missing or
extremely
incomplete or
inaccurate.
15
15
5
the system for
each of the
three levels of
the
organization
Research
Two or more
sources--one
source from
within the IFSM
300 course
content and
one external
(other than the
course
materials)
Format
Uses outline
format
provided;
includes Title
Page and
Reference Page
derived from the
Case Study; and
demonstrate
sophisticated
analysis and writing.
9-10 Points
explained; are
derived from the
Case Study; and
demonstrate
analysis and
effective writing.
8.5 Points
derived from the
Case Study.
7.5 Points
6.5 Points
0-5 Points
Required resources
are incorporated
and used
effectively. Sources
used are relevant
and timely and
contribute strongly
to the analysis.
References are
appropriately
incorporated and
cited using APA
style.
At least two
sources are
incorporated and
are relevant and
somewhat
support the
analysis.
References are
appropriately
incorporated and
cited using APA
style.
Only one resource
is used and
properly
incorporated
and/or
reference(s) lack
correct APA style.
A source may be
used, but is not
properly
incorporated or
used, and/or is not
effective or
appropriate;
and/or does not
follow APA style
for references and
citations.
No course
content or
external
research
incorporated; or
reference listed
is not cited
within the text.
13-15 Points
12.75 Points
10-11 Points
9 Points
0-8 Points
Well organized and
easy to read. Very
few or no errors in
sentence structure,
grammar, and
spelling; doublespaced, written in
third person and
presented in a
professional format.
Effective
organization; has
few errors in
sentence
structure,
grammar, and
spelling; doublespaced, written
in third person
and presented in
a professional
format.
Some
organization; may
have some errors
in sentence
structure,
grammar and
spelling. Report is
double spaced and
written in third
person.
Not well
organized, and/or
contains several
grammar and/or
spelling errors;
and/or is not
double-spaced and
written in third
person.
Extremely
poorly written,
has many
grammar and/or
spelling errors,
or does not
convey the
information.
10
15
TOTAL Points
Possible
Stage 1: Background and Organizational Analysis – 11/15/2017 v.4
100
6
Information Systems for Business and Beyond
David T. Bourgeois, Ph.D.
Information Systems for Business and Beyond © 2014 David T. Bourgeois, is licensed
under a Creative Commons Attribution (CC BY) license made possible by funding from
The Saylor Foundation's Open Textbook Challenge in order to be incorporated into
Saylor.org's collection of open courses available at http://www.saylor.org. Full license
terms may be viewed at: http://creativecommons.org/licenses/by/3.0/legalcode
Saylor URL: http://www.saylor.org/courses/bus206
Attributed to: David T. Bourgeois, Ph.D.
saylor.org
Contents
Introduction
1
Part 1: What Is an Information System?
Chapter 1: What Is an Information System?
5
David T. Bourgeois
Chapter 2: Hardware
14
David T. Bourgeois
Chapter 3: Software
26
David T. Bourgeois
Chapter 4: Data and Databases
39
David T. Bourgeois
Chapter 5: Networking and Communication
52
David T. Bourgeois
Chapter 6: Information Systems Security
64
David T. Bourgeois
Part 2: Information Systems for Strategic Advantage
Chapter 7: Does IT Matter?
76
David T. Bourgeois
Chapter 8: Business Processes
85
David T. Bourgeois
Chapter 9: The People in Information Systems
94
David T. Bourgeois
Chapter 10: Information Systems Development
104
David T. Bourgeois
Part 3: Information Systems Beyond the Organization
Chapter 11: Globalization and the Digital Divide
120
David T. Bourgeois
Chapter 12: The Ethical and Legal Implications of Information Systems
129
David T. Bourgeois
Chapter 13: Future Trends in Information Systems
David T. Bourgeois
144
Answers to Study Questions
Bibliography
150
162
Saylor URL: http://www.saylor.org/courses/bus206
Attributed to: David T. Bourgeois, Ph.D.
iv
saylor.org
Introduction
Welcome to Information Systems for Business and Beyond. In this book, you will be introduced to the
concept of information systems, their use in business, and the larger impact they are having on our world.
Audience
This book is written as an introductory text, meant for those with little or no experience with computers
or information systems. While sometimes the descriptions can get a little bit technical, every effort has
been made to convey the information essential to understanding a topic while not getting bogged down in
detailed terminology or esoteric discussions.
Chapter Outline
The text is organized around thirteen chapters divided into three major parts, as follows:
• Part 1: What Is an Information System?
Chapter 1: What Is an Information System? – This chapter provides an overview of
information systems, including the history of how we got where we are today.
Chapter 2: Hardware – We discuss information systems hardware and how it works. You
will look at different computer parts and learn how they interact.
Chapter 3: Software – Without software, hardware is useless. In this chapter, we discuss
software and the role it plays in an organization.
Chapter 4: Data and Databases – This chapter explores how organizations use
information systems to turn data into information that can then be used for competitive
advantage. Special attention is paid to the role of databases.
Chapter 5: Networking and Communication – Today’s computers are expected to also be
communication devices. In this chapter we review the history of networking, how the
Internet works, and the use of networks in organizations today.
Ch ...
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